Public bug reported:
Version: ubuntu 23.04
Package: gnome-shell:
Installed: 44.0-2ubuntu3
Candidate: 44.0-2ubuntu3
Version table:
*** 44.0-2ubuntu3 500
500 http://archive.ubuntu.com/ubuntu lunar/main amd64 Packages
100 /var/lib/dpkg/status
What I expected: I expected the wifi/bluetooth/dark... menu (in the
upper right hand corner) to popup when I touched it on my touchscreen
(clicking with a mouse or touchpad works fine, touchscreen press does
not). This works as intended on Ubuntu 22.04.2 LTS.
What happened: The menu popped up as intended, but 2 seconds later it
disappeared, along with the top gnome shell panel (presumably it
crashed). A few seconds later the gnome panel restores but without the
menu. Running applications (such as firefox) don't seem to be affected.
Running on an Asus Vivobook 14 (touchscreen).
Tried using both safe mode and proprietary graphic mode with same
result. Earlier versions of gnome seem to work fine. Same problem
happens in Fedora too.
Willing to do additional testing. Really wanna get this working.
Thanks
ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 6.2.0-20.20-generic 6.2.6
Uname: Linux 6.2.0-20-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CasperVersion: 1.480
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sat Apr 29 18:06:49 2023
DistUpgraded: Fresh install
DistroCodename: lunar
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation TigerLake-LP GT2 [Iris Xe Graphics] [8086:9a49] (rev 01)
(prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. TigerLake-LP GT2 [Iris Xe Graphics]
[1043:13d2]
LiveMediaBuild: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418)
MachineType: ASUSTeK COMPUTER INC. VivoBook_ASUSLaptop TP470EA_TP470EA
ProcEnviron:
LANG=C.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz nomodeset
layerfs-path=minimal.standard.live.squashfs --- quiet splash
SourcePackage: xorg
Symptom: display
Title: Xorg crash
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/22/2021
dmi.bios.release: 5.19
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: TP470EA.311
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: TP470EA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 31
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInternational,LLC.:bvrTP470EA.311:bd07/22/2021:br5.19:svnASUSTeKCOMPUTERINC.:pnVivoBook_ASUSLaptopTP470EA_TP470EA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnTP470EA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct31:cvr1.0:sku:
dmi.product.family: VivoBook Flip
dmi.product.name: VivoBook_ASUSLaptop TP470EA_TP470EA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.114-1
version.libgl1-mesa-dri: libgl1-mesa-dri 23.0.2-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.7-1ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug crash lunar ubuntu
** Attachment added: "The panel when opened properly"
https://bugs.launchpad.net/bugs/2018160/+attachment/5669663/+files/Screenshot%20from%202023-04-29%2018-31-58.png
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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/2018160
Title:
gnome-shell crashes when top right panel touched on touchscreen
Status in xorg package in Ubuntu:
New
Bug description:
Version: ubuntu 23.04
Package: gnome-shell:
Installed: 44.0-2ubuntu3
Candidate: 44.0-2ubuntu3
Version table:
*** 44.0-2ubuntu3 500
500 http://archive.ubuntu.com/ubuntu lunar/main amd64 Packages
100 /var/lib/dpkg/status
What I expected: I expected the wifi/bluetooth/dark... menu (in the
upper right hand corner) to popup when I touched it on my touchscreen
(clicking with a mouse or touchpad works fine, touchscreen press does
not). This works as intended on Ubuntu 22.04.2 LTS.
What happened: The menu popped up as intended, but 2 seconds later it
disappeared, along with the top gnome shell panel (presumably it
crashed). A few seconds later the gnome panel restores but without the
menu. Running applications (such as firefox) don't seem to be
affected.
Running on an Asus Vivobook 14 (touchscreen).
Tried using both safe mode and proprietary graphic mode with same
result. Earlier versions of gnome seem to work fine. Same problem
happens in Fedora too.
Willing to do additional testing. Really wanna get this working.
Thanks
ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 6.2.0-20.20-generic 6.2.6
Uname: Linux 6.2.0-20-generic x86_64
NonfreeKernelModules: zfs zunicode zavl icp zcommon znvpair
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CasperVersion: 1.480
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sat Apr 29 18:06:49 2023
DistUpgraded: Fresh install
DistroCodename: lunar
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation TigerLake-LP GT2 [Iris Xe Graphics] [8086:9a49] (rev 01)
(prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. TigerLake-LP GT2 [Iris Xe Graphics]
[1043:13d2]
LiveMediaBuild: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418)
MachineType: ASUSTeK COMPUTER INC. VivoBook_ASUSLaptop TP470EA_TP470EA
ProcEnviron:
LANG=C.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz nomodeset
layerfs-path=minimal.standard.live.squashfs --- quiet splash
SourcePackage: xorg
Symptom: display
Title: Xorg crash
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/22/2021
dmi.bios.release: 5.19
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: TP470EA.311
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: TP470EA
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 31
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias:
dmi:bvnAmericanMegatrendsInternational,LLC.:bvrTP470EA.311:bd07/22/2021:br5.19:svnASUSTeKCOMPUTERINC.:pnVivoBook_ASUSLaptopTP470EA_TP470EA:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnTP470EA:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct31:cvr1.0:sku:
dmi.product.family: VivoBook Flip
dmi.product.name: VivoBook_ASUSLaptop TP470EA_TP470EA
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.114-1
version.libgl1-mesa-dri: libgl1-mesa-dri 23.0.2-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.7-1ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.17-2build1
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