Public bug reported:
the problem is with the sound card . As such if I have sound but it sounds very
low even if I turn it up to the maximum with the sound buttons (yep i use a
laptop) and I have to turn it up manually with alsamixer. And the worst thing
is that even if I save the configuration to save the changes from the terminal
when I reboot the device all the alsamixer configuration restarts.
heres is the specification of my computer :
Audio:
Device-1: Intel Tiger Lake-LP Smart Sound Audio
driver: sof-audio-pci-intel-tgl
Sound API: ALSA v: k6.2.0-20-generic running: yes
Sound Server-1: PipeWire v: 0.3.65 running: yes
My hardware:System:
Host: carlos-NBD-WXX9 Kernel: 6.2.0-20-generic arch: x86_64 bits: 64
Desktop: GNOME v: 44.0 Distro: Ubuntu 23.04 (Lunar Lobster)
Machine:
Type: Laptop System: HUAWEI product: NBD-WXX9 v: M1010
serial: <superuser required>
Mobo: HUAWEI model: NBD-WXX9-PCB-B4 v: M1010 serial: <superuser required>
UEFI: HUAWEI v: 2.30 date: 07/04/2022
Battery:
ID-1: BAT1 charge: 17.9 Wh (33.0%) condition: 54.2/54.9 Wh (98.7%)
volts: 7.5 min: 7.6
CPU:
Info: quad core 11th Gen Intel Core i5-1135G7 [MT MCP] speed (MHz):
avg: 1364 min/max: 400/4200
Graphics:
Device-1: Intel TigerLake-LP GT2 [Iris Xe Graphics] driver: i915 v: kernel
Device-2: Quanta ov9734_techfront_camera type: USB driver: uvcvideo
Display: wayland server: X.Org v: 1.22.1.8 with: Xwayland v: 22.1.8
compositor: gnome-shell driver: X: loaded: modesetting unloaded: fbdev,vesa
dri: iris gpu: i915 resolution: 1920x1080~60Hz
API: OpenGL v: 4.6 Mesa 23.0.2 renderer: Mesa Intel Xe Graphics (TGL GT2)
Network:
Device-1: Intel Wi-Fi 6 AX201 driver: iwlwifi
Drives:
Local Storage: total: 476.94 GiB used: 149.06 GiB (31.3%)
Info:
Processes: 337 Uptime: 1h 35m Memory: 7.54 GiB used: 4.27 GiB (56.6%)
Shell: Bash inxi: 3.3.25
ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 6.2.0-20.20-generic 6.2.6
Uname: Linux 6.2.0-20-generic x86_64
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: carlos 1967 F.... wireplumber
/dev/snd/seq: carlos 1959 F.... pipewire
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Fri Jun 2 22:03:03 2023
InstallationDate: Installed on 2023-01-25 (128 days ago)
InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020)
PackageArchitecture: all
ProcEnviron:
LANG=es_ES.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
SourcePackage: alsa-driver
Symptom: audio
UpgradeStatus: Upgraded to lunar on 2023-04-21 (42 days ago)
dmi.bios.date: 07/04/2022
dmi.bios.release: 2.30
dmi.bios.vendor: HUAWEI
dmi.bios.version: 2.30
dmi.board.asset.tag: N/A
dmi.board.name: NBD-WXX9-PCB-B4
dmi.board.vendor: HUAWEI
dmi.board.version: M1010
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: HUAWEI
dmi.chassis.version: M1010
dmi.ec.firmware.release: 2.30
dmi.modalias:
dmi:bvnHUAWEI:bvr2.30:bd07/04/2022:br2.30:efr2.30:svnHUAWEI:pnNBD-WXX9:pvrM1010:rvnHUAWEI:rnNBD-WXX9-PCB-B4:rvrM1010:cvnHUAWEI:ct10:cvrM1010:skuC100:
dmi.product.family: MateBook D
dmi.product.name: NBD-WXX9
dmi.product.sku: C100
dmi.product.version: M1010
dmi.sys.vendor: HUAWEI
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug lunar wayland-session
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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/2022388
Title:
the microfone dont work
Status in alsa-driver package in Ubuntu:
New
Bug description:
the problem is with the sound card . As such if I have sound but it sounds
very low even if I turn it up to the maximum with the sound buttons (yep i use
a laptop) and I have to turn it up manually with alsamixer. And the worst thing
is that even if I save the configuration to save the changes from the terminal
when I reboot the device all the alsamixer configuration restarts.
heres is the specification of my computer :
Audio:
Device-1: Intel Tiger Lake-LP Smart Sound Audio
driver: sof-audio-pci-intel-tgl
Sound API: ALSA v: k6.2.0-20-generic running: yes
Sound Server-1: PipeWire v: 0.3.65 running: yes
My hardware:System:
Host: carlos-NBD-WXX9 Kernel: 6.2.0-20-generic arch: x86_64 bits: 64
Desktop: GNOME v: 44.0 Distro: Ubuntu 23.04 (Lunar Lobster)
Machine:
Type: Laptop System: HUAWEI product: NBD-WXX9 v: M1010
serial: <superuser required>
Mobo: HUAWEI model: NBD-WXX9-PCB-B4 v: M1010 serial: <superuser required>
UEFI: HUAWEI v: 2.30 date: 07/04/2022
Battery:
ID-1: BAT1 charge: 17.9 Wh (33.0%) condition: 54.2/54.9 Wh (98.7%)
volts: 7.5 min: 7.6
CPU:
Info: quad core 11th Gen Intel Core i5-1135G7 [MT MCP] speed (MHz):
avg: 1364 min/max: 400/4200
Graphics:
Device-1: Intel TigerLake-LP GT2 [Iris Xe Graphics] driver: i915 v: kernel
Device-2: Quanta ov9734_techfront_camera type: USB driver: uvcvideo
Display: wayland server: X.Org v: 1.22.1.8 with: Xwayland v: 22.1.8
compositor: gnome-shell driver: X: loaded: modesetting unloaded:
fbdev,vesa
dri: iris gpu: i915 resolution: 1920x1080~60Hz
API: OpenGL v: 4.6 Mesa 23.0.2 renderer: Mesa Intel Xe Graphics (TGL GT2)
Network:
Device-1: Intel Wi-Fi 6 AX201 driver: iwlwifi
Drives:
Local Storage: total: 476.94 GiB used: 149.06 GiB (31.3%)
Info:
Processes: 337 Uptime: 1h 35m Memory: 7.54 GiB used: 4.27 GiB (56.6%)
Shell: Bash inxi: 3.3.25
ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: alsa-base 1.0.25+dfsg-0ubuntu7
ProcVersionSignature: Ubuntu 6.2.0-20.20-generic 6.2.6
Uname: Linux 6.2.0-20-generic x86_64
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: carlos 1967 F.... wireplumber
/dev/snd/seq: carlos 1959 F.... pipewire
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Fri Jun 2 22:03:03 2023
InstallationDate: Installed on 2023-01-25 (128 days ago)
InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020)
PackageArchitecture: all
ProcEnviron:
LANG=es_ES.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
SourcePackage: alsa-driver
Symptom: audio
UpgradeStatus: Upgraded to lunar on 2023-04-21 (42 days ago)
dmi.bios.date: 07/04/2022
dmi.bios.release: 2.30
dmi.bios.vendor: HUAWEI
dmi.bios.version: 2.30
dmi.board.asset.tag: N/A
dmi.board.name: NBD-WXX9-PCB-B4
dmi.board.vendor: HUAWEI
dmi.board.version: M1010
dmi.chassis.asset.tag: N/A
dmi.chassis.type: 10
dmi.chassis.vendor: HUAWEI
dmi.chassis.version: M1010
dmi.ec.firmware.release: 2.30
dmi.modalias:
dmi:bvnHUAWEI:bvr2.30:bd07/04/2022:br2.30:efr2.30:svnHUAWEI:pnNBD-WXX9:pvrM1010:rvnHUAWEI:rnNBD-WXX9-PCB-B4:rvrM1010:cvnHUAWEI:ct10:cvrM1010:skuC100:
dmi.product.family: MateBook D
dmi.product.name: NBD-WXX9
dmi.product.sku: C100
dmi.product.version: M1010
dmi.sys.vendor: HUAWEI
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