Public bug reported:
I use Asus FA507XI laptop with AMD 7940HS and NVIDIA RTX 4070. When using the
second display via HDMI its picture not updating automatically, but only on
mouse move.
Additionally brightness control is not visible, so I can't change brightness.
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: xorg 1:7.7+23ubuntu2
Uname: Linux 6.4.0-060400-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular file.
.proc.driver.nvidia.capabilities.mig: Error: path was not a regular file.
.proc.driver.nvidia.gpus.0000.01.00.0: Error: path was not a regular file.
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 535.54.03 Tue Jun 6 22:20:39
UTC 2023
GCC version: gcc version 12.1.0 (Ubuntu 12.1.0-2ubuntu1~22.04)
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Mon Jul 10 18:22:48 2023
DistUpgraded: Fresh install
DistroCodename: jammy
DistroVariant: ubuntu
DkmsStatus: nvidia/535.54.03, 6.4.0-060400-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
NVIDIA Corporation Device [10de:2860] (rev a1) (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Device [1043:23bd]
Advanced Micro Devices, Inc. [AMD/ATI] Device [1002:15bf] (rev c1) (prog-if 00
[VGA controller])
Subsystem: ASUSTeK Computer Inc. Device [1043:23bd]
InstallationDate: Installed on 2023-06-14 (25 days ago)
InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64
(20230223)
MachineType: ASUSTeK COMPUTER INC. ASUS TUF Gaming A15 FA507XI_FA507XI
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.4.0-060400-generic
root=UUID=83cb4370-0eb1-47b5-8095-f0cc24cbfd0e ro quiet splash
acpi_backlight=vendor vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/14/2023
dmi.bios.release: 5.29
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: FA507XI.307
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: FA507XI
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.ec.firmware.release: 3.4
dmi.modalias:
dmi:bvnAmericanMegatrendsInternational,LLC.:bvrFA507XI.307:bd06/14/2023:br5.29:efr3.4:svnASUSTeKCOMPUTERINC.:pnASUSTUFGamingA15FA507XI_FA507XI:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnFA507XI:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku:
dmi.product.family: ASUS TUF Gaming A15
dmi.product.name: ASUS TUF Gaming A15 FA507XI_FA507XI
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.113-2~ubuntu0.22.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 22.2.5-0ubuntu0.1~22.04.3
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.4-2ubuntu1.7~22.04.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug false-gpu-hang freeze jammy third-party-packages
ubuntu
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https://bugs.launchpad.net/bugs/2026754
Title:
Xorg freeze
Status in xorg package in Ubuntu:
New
Bug description:
I use Asus FA507XI laptop with AMD 7940HS and NVIDIA RTX 4070. When using the
second display via HDMI its picture not updating automatically, but only on
mouse move.
Additionally brightness control is not visible, so I can't change brightness.
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: xorg 1:7.7+23ubuntu2
Uname: Linux 6.4.0-060400-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular file.
.proc.driver.nvidia.capabilities.mig: Error: path was not a regular file.
.proc.driver.nvidia.gpus.0000.01.00.0: Error: path was not a regular file.
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 535.54.03 Tue Jun 6
22:20:39 UTC 2023
GCC version: gcc version 12.1.0 (Ubuntu 12.1.0-2ubuntu1~22.04)
ApportVersion: 2.20.11-0ubuntu82.5
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompizPlugins: No value set for
`/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Mon Jul 10 18:22:48 2023
DistUpgraded: Fresh install
DistroCodename: jammy
DistroVariant: ubuntu
DkmsStatus: nvidia/535.54.03, 6.4.0-060400-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GraphicsCard:
NVIDIA Corporation Device [10de:2860] (rev a1) (prog-if 00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Device [1043:23bd]
Advanced Micro Devices, Inc. [AMD/ATI] Device [1002:15bf] (rev c1) (prog-if
00 [VGA controller])
Subsystem: ASUSTeK Computer Inc. Device [1043:23bd]
InstallationDate: Installed on 2023-06-14 (25 days ago)
InstallationMedia: Ubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64
(20230223)
MachineType: ASUSTeK COMPUTER INC. ASUS TUF Gaming A15 FA507XI_FA507XI
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.4.0-060400-generic
root=UUID=83cb4370-0eb1-47b5-8095-f0cc24cbfd0e ro quiet splash
acpi_backlight=vendor vt.handoff=7
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/14/2023
dmi.bios.release: 5.29
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: FA507XI.307
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: FA507XI
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.ec.firmware.release: 3.4
dmi.modalias:
dmi:bvnAmericanMegatrendsInternational,LLC.:bvrFA507XI.307:bd06/14/2023:br5.29:efr3.4:svnASUSTeKCOMPUTERINC.:pnASUSTUFGamingA15FA507XI_FA507XI:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnFA507XI:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku:
dmi.product.family: ASUS TUF Gaming A15
dmi.product.name: ASUS TUF Gaming A15 FA507XI_FA507XI
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.113-2~ubuntu0.22.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 22.2.5-0ubuntu0.1~22.04.3
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.4-2ubuntu1.7~22.04.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-2ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.17-2build1
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