If I read CrashReports correctly /var/crash/_usr_lib_ubiquity_bin_ubiquity.0.crash is owned by 1000:1000 and has permission 640. So only user 1000 can read it. Isn't whoopsie running as root?
-- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to whoopsie in Ubuntu. https://bugs.launchpad.net/bugs/2036441 Title: whoopsie cannot report crash reports from live environment Status in whoopsie package in Ubuntu: New Bug description: The .uploaded file corresponding to a crash report had NULL for its contents so I used journalctl to find information about whoopsie and saw the following: Sep 18 15:28:42 ubuntu systemd[1]: Started whoopsie.service - crash report submission. Sep 18 15:28:42 ubuntu whoopsie[14510]: [15:28:42] Using lock path: /var/lock/whoopsie/lock Sep 18 15:28:42 ubuntu whoopsie[14510]: [15:28:42] Parsing /var/crash/_usr_lib_ubiquity_bin_ubiquity.0.crash. Sep 18 15:28:42 ubuntu whoopsie[14510]: [15:28:42] Unable to parse report (/var/crash/_usr_lib_ubiquity_bin_ubiquity.0.crash): /var/crash/_usr_lib_ubiquity_bin_ubiquity.0.crash could not be opened. Sep 18 15:28:42 ubuntu systemd[1]: whoopsie.service: Deactivated successfully. This was on an Ubuntu daily-legacy image dated 20230918. ProblemType: Bug DistroRelease: Ubuntu 23.10 Package: whoopsie 0.2.77 ProcVersionSignature: Ubuntu 6.5.0-5.5-generic 6.5.0 Uname: Linux 6.5.0-5-generic x86_64 NonfreeKernelModules: zfs ApportVersion: 2.27.0-0ubuntu2 Architecture: amd64 CasperMD5CheckResult: pass CasperVersion: 1.482 CrashReports: 600:109:116:5:2023-09-18 15:28:42.434625080 +0000:2023-09-18 15:30:28.058067902 +0000:/var/crash/_usr_lib_ubiquity_bin_ubiquity.0.uploaded 644:1000:1000:0:2023-09-18 15:28:11.774841581 +0000:2023-09-18 15:28:11.774841581 +0000:/var/crash/_usr_lib_ubiquity_bin_ubiquity.0.upload 640:1000:1000:650635:2023-09-18 15:25:02.717362880 +0000:2023-09-18 15:28:42.410625168 +0000:/var/crash/_usr_lib_ubiquity_bin_ubiquity.0.crash 640:1000:116:181411:2023-09-18 15:21:05.423967599 +0000:2023-09-18 15:21:06.423967599 +0000:/var/crash/_usr_bin_gnome-shell.1000.crash CurrentDesktop: ubuntu:GNOME Date: Mon Sep 18 15:31:48 2023 LiveMediaBuild: Ubuntu Legacy 23.10 "Mantic Minotaur" - Daily amd64 (20230918) ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash TERM=xterm-256color XDG_RUNTIME_DIR=<set> RelatedPackageVersions: apport-noui N/A SourcePackage: whoopsie UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/whoopsie/+bug/2036441/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp
