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** Summary changed:

- Xorg freeze when browsing the web
+ Screen suddenly goes black with a blinking cursor

** Package changed: xorg (Ubuntu) => ubuntu

** Changed in: ubuntu
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/2037697

Title:
  Screen suddenly goes black with a blinking cursor

Status in Ubuntu:
  Incomplete

Bug description:
  While using my computer, the screen suddenly goes black with a
  blinking cursor. It is the 2nd or 3rd time, this time when browsing
  with Firefox 108.0 (it was at the end of a youtube video), no other
  apps loaded.

  ProblemType: Bug
  DistroRelease: Ubuntu 23.04
  Package: xorg 1:7.7+23ubuntu2
  ProcVersionSignature: Ubuntu 6.2.0-33.33-generic 6.2.16
  Uname: Linux 6.2.0-33-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  .proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular file.
  .proc.driver.nvidia.capabilities.mig: Error: path was not a regular file.
  .proc.driver.nvidia.gpus.0000.01.00.0: Error: path was not a regular file.
  .proc.driver.nvidia.registry: Binary: ""
  .proc.driver.nvidia.suspend: suspend hibernate resume
  .proc.driver.nvidia.suspend_depth: default modeset uvm
  .proc.driver.nvidia.version:
   NVRM version: NVIDIA UNIX x86_64 Kernel Module  535.113.01  Tue Sep 12 
19:41:24 UTC 2023
   GCC version:
  ApportVersion: 2.26.1-0ubuntu2
  Architecture: amd64
  BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log'
  CasperMD5CheckResult: pass
  CompositorRunning: None
  CurrentDesktop: ubuntu:GNOME
  Date: Fri Sep 29 07:00:09 2023
  DistUpgraded: Fresh install
  DistroCodename: lunar
  DistroVariant: ubuntu
  ExtraDebuggingInterest: Yes, if not too technical
  GpuHangFrequency: Several times a week
  GpuHangReproducibility: Seems to happen randomly
  GpuHangStarted: Within the last few days
  GraphicsCard:
   Intel Corporation HD Graphics 620 [8086:5916] (rev 02) (prog-if 00 [VGA 
controller])
     Subsystem: Acer Incorporated [ALI] Aspire E5-575G [1025:1094]
     Subsystem: Acer Incorporated [ALI] GM107M [GeForce GTX 950M] [1025:1094]
  InstallationDate: Installed on 2023-09-19 (9 days ago)
  InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 04f2:b573 Chicony Electronics Co., Ltd HD WebCam
   Bus 001 Device 003: ID 04ca:3015 Lite-On Technology Corp. Qualcomm Atheros 
QCA9377 Bluetooth
   Bus 001 Device 002: ID 046d:c03d Logitech, Inc. M-BT96a Pilot Optical Mouse
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Acer Aspire E5-575G
  ProcEnviron:
   LANG=fr_FR.UTF-8
   PATH=(custom, no user)
   SHELL=/bin/bash
   TERM=xterm-256color
   XDG_RUNTIME_DIR=<set>
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-33-generic 
root=UUID=7a808742-50c6-42f2-9ff3-d1faeb2d8470 ro quiet splash vt.handoff=7
  SourcePackage: xorg
  Symptom: display
  Title: Xorg freeze
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/24/2017
  dmi.bios.release: 0.0
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.32
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Ironman_SK
  dmi.board.vendor: Acer
  dmi.board.version: V1.32
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.ec.firmware.release: 2.30
  dmi.modalias: 
dmi:bvnInsydeCorp.:bvrV1.32:bd10/24/2017:br0.0:efr2.30:svnAcer:pnAspireE5-575G:pvrV1.32:rvnAcer:rnIronman_SK:rvrV1.32:cvnChassisManufacturer:ct10:cvrChassisVersion:skuAspireE5-575G_115F_1.32:
  dmi.product.family: KBL
  dmi.product.name: Aspire E5-575G
  dmi.product.sku: Aspire E5-575G_115F_1.32
  dmi.product.version: V1.32
  dmi.sys.vendor: Acer
  version.compiz: compiz N/A
  version.libdrm2: libdrm2 2.4.114-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 23.0.4-0ubuntu1~23.04.1
  version.libgl1-mesa-glx: libgl1-mesa-glx N/A
  version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
  version.xserver-xorg-core: xserver-xorg-core 2:21.1.7-1ubuntu3
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 
2:2.99.917+git20210115-1
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 
1:1.0.17-2build1

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