Thank you for taking the time to report this bug and helping to make Ubuntu better. It sounds like some part of the system has crashed. To help us find the cause of the crash please follow these steps:
1. Run these commands: journalctl -b0 > journal.txt journalctl -b-1 > prevjournal.txt and attach the resulting text files here. 2. Look in /var/crash for crash files and if found run: ubuntu-bug YOURFILE.crash Then tell us the ID of the newly-created bug. 3. If step 2 failed then look at https://errors.ubuntu.com/user/ID where ID is the content of file /var/lib/whoopsie/whoopsie-id on the machine. Do you find any links to recent problems on that page? If so then please send the links to us. Please take care to avoid attaching .crash files to bugs as we are unable to process them as file attachments. It would also be a security risk for yourself. ** Package changed: xorg (Ubuntu) => ubuntu ** Changed in: ubuntu Status: New => Incomplete ** Summary changed: - Xorg freeze + System reeze ** Summary changed: - System reeze + System freeze -- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to xorg in Ubuntu. https://bugs.launchpad.net/bugs/2046627 Title: System freeze Status in Ubuntu: Incomplete Bug description: My Dell XPS 15 has a touchscreen. If I use the touchscreen, at some point the computer will completely lock up. ProblemType: Bug DistroRelease: Ubuntu 23.10 Package: xorg 1:7.7+23ubuntu2 ProcVersionSignature: Ubuntu 6.5.0-14.14-generic 6.5.3 Uname: Linux 6.5.0-14-generic x86_64 ApportVersion: 2.27.0-0ubuntu5 Architecture: amd64 BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log' CasperMD5CheckResult: pass CompositorRunning: None CurrentDesktop: ubuntu:GNOME Date: Sat Dec 16 14:05:39 2023 DistUpgraded: 2023-11-08 08:37:56,248 DEBUG Running PostInstallScript: '/usr/lib/ubuntu-advantage/upgrade_lts_contract.py' DistroCodename: mantic DistroVariant: ubuntu ExtraDebuggingInterest: Yes GraphicsCard: Intel Corporation CoffeeLake-H GT2 [UHD Graphics 630] [8086:3e9b] (prog-if 00 [VGA controller]) Subsystem: Dell CoffeeLake-H GT2 [UHD Graphics 630] [1028:0905] Subsystem: Dell TU117M [GeForce GTX 1650 Mobile / Max-Q] [1028:0905] InstallationDate: Installed on 2022-02-15 (669 days ago) InstallationMedia: Ubuntu 21.10 "Impish Indri" - Release amd64 (20211012) MachineType: {report['dmi.sys.vendor']} {report['dmi.product.name']} ProcEnviron: LANG=en_US.UTF-8 PATH=(custom, no user) SHELL=/bin/bash TERM=xterm-256color XDG_RUNTIME_DIR=<set> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.5.0-14-generic root=UUID=eed7bf21-88c9-44aa-a905-ee4a5ccc7e4d ro quiet splash loglevel=3 vt.handoff=7 SourcePackage: xorg Symptom: display Title: Xorg freeze UpgradeStatus: Upgraded to mantic on 2023-11-08 (38 days ago) dmi.bios.date: 09/11/2023 dmi.bios.release: 1.24 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.24.0 dmi.board.name: 018W12 dmi.board.vendor: Dell Inc. dmi.board.version: A06 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.24.0:bd09/11/2023:br1.24:svnDellInc.:pnXPS157590:pvr:rvnDellInc.:rn018W12:rvrA06:cvnDellInc.:ct10:cvr:sku0905: dmi.product.family: XPS dmi.product.name: XPS 15 7590 dmi.product.sku: 0905 dmi.sys.vendor: Dell Inc. version.compiz: compiz N/A version.libdrm2: libdrm2 2.4.115-1 version.libgl1-mesa-dri: libgl1-mesa-dri 23.2.1-1ubuntu3.1 version.libgl1-mesa-glx: libgl1-mesa-glx N/A version.xserver-xorg-core: xserver-xorg-core 2:21.1.7-3ubuntu2.4 version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3 version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20210115-1 version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+bug/2046627/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp