I have the same problem in Ubuntu MATE 22.04.3:

$ sudo whoopsie-preferences
Acquired the name: com.ubuntu.WhoopsiePreferences

And it just hangs, no window comes up.

I used to have trouble starting applications as root under X.Org, so I
tried the old incantation too:

pkexec  env  DISPLAY=:0  XAUTHORITY=/home/rdiez/.Xauthority   whoopsie-
preferences

But the result is the same.

There is no user-interface element in Ubuntu MATE to open the Whoopsie
configuration tool, so manually typing some command would be the only
way.

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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to apport in Ubuntu.
https://bugs.launchpad.net/bugs/1407940

Title:
  whoopsie-preferences does nothing

Status in apport package in Ubuntu:
  Expired

Bug description:
  Invoking `sudo whoopsie-preferences` does nothing but print an
  unhelpful error message to console. There should be a feedback of any
  king regardless of what the error is. The output is

      ** (process:13772): WARNING **: Could not get metrics: Key file does not 
have key 'report_metrics'
      initctl: Job failed to start
      Could not process configuration: Key file does not have key 
'report_metrics'
      Could not process configuration: (null)
      Acquired the name: com.ubuntu.WhoopsiePreferences

  ProblemType: Bug
  DistroRelease: Ubuntu 14.10
  Package: apport 2.14.7-0ubuntu8
  Uname: Linux 3.17.7-031707-generic x86_64
  ApportVersion: 2.14.7-0ubuntu8
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Tue Jan  6 12:38:59 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-01-03 (3 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  PackageArchitecture: all
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=de_DE.UTF-8
   SHELL=/bin/bash
  SourcePackage: apport
  SystemImageInfo:
   current build number: 0
   device name: 
   channel: daily
   last update: Unknown
  UpgradeStatus: No upgrade log present (probably fresh install)

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