** Changed in: alsa-driver (Ubuntu) Assignee: (unassigned) => Chris Chiu (mschiu77)
-- You received this bug notification because you are a member of Ubuntu Touch seeded packages, which is subscribed to alsa-driver in Ubuntu. https://bugs.launchpad.net/bugs/1898483 Title: [Inspiron 7591, Realtek ALC3254, Speaker, Internal] No sound at all despite the sound bars moving fine and device detected Status in alsa-driver package in Ubuntu: Confirmed Bug description: The volume bars in sound settings react to what sound is played correctly but I can't hear any sounds ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: alsa-base 1.0.25+dfsg-0ubuntu5 ProcVersionSignature: Ubuntu 5.4.0-49.53-generic 5.4.65 Uname: Linux 5.4.0-49-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.9 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: paramvir 1924 F.... pulseaudio /dev/snd/pcmC0D0p: paramvir 1924 F...m pulseaudio /dev/snd/pcmC0D6c: paramvir 1924 F...m pulseaudio CasperMD5CheckResult: skip CurrentDesktop: ubuntu:GNOME Date: Mon Oct 5 02:22:25 2020 InstallationDate: Installed on 2020-04-26 (161 days ago) InstallationMedia: Ubuntu 18.04.4 LTS "Bionic Beaver" - Release amd64 (20200203.1) PackageArchitecture: all SourcePackage: alsa-driver Symptom: audio Symptom_AlsaPlaybackTest: ALSA playback test through plughw:sofhdadsp failed Symptom_Card: Cannon Lake PCH cAVS - sof-hda-dsp Symptom_DevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: paramvir 1924 F.... pulseaudio /dev/snd/pcmC0D0p: paramvir 1924 F...m pulseaudio /dev/snd/pcmC0D6c: paramvir 1924 F...m pulseaudio Symptom_Jack: Speaker, Internal Symptom_Type: No sound at all Title: [Inspiron 7591, Realtek ALC3254, Speaker, Internal] No sound at all UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/22/2019 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.3.0 dmi.board.name: 0K1VDX dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 10 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.3.0:bd07/22/2019:svnDellInc.:pnInspiron7591:pvr:rvnDellInc.:rn0K1VDX:rvrA00:cvnDellInc.:ct10:cvr: dmi.product.family: Inspiron dmi.product.name: Inspiron 7591 dmi.product.sku: 0923 dmi.sys.vendor: Dell Inc. mtime.conffile..etc.modprobe.d.alsa-base.conf: 2020-10-04T03:10:08.906233 To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1898483/+subscriptions -- Mailing list: https://launchpad.net/~touch-packages Post to : touch-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~touch-packages More help : https://help.launchpad.net/ListHelp