Next time the problem happens, please reboot and then run:
journalctl -b-1 > prevboot.txt
Then attach the resulting text file here.
** Package changed: xorg (Ubuntu) => ubuntu
** Changed in: ubuntu
Status: New => Incomplete
** Summary changed:
- Xorg freeze
+ Screen freeze
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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to xorg in Ubuntu.
https://bugs.launchpad.net/bugs/2086603
Title:
Screen freeze
Status in Ubuntu:
Incomplete
Bug description:
The computer has frozen suddenly showing vertical blue or yellow bars
(depending on the background color)
on top of the windows. It was not responding to Ctrl-Alt-F1-9 to switch
consoles or Ctrl-Alt-Backspace. I have also tried Alt+SysReq EIBUS with no
effect. I suspect the freeze is related to NVIDIA card and Xorg.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: xorg 1:7.7+19ubuntu14
ProcVersionSignature: Ubuntu 5.4.0-200.220-generic 5.4.284
Uname: Linux 5.4.0-200-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
.proc.driver.nvidia.capabilities.gpu0: Error: path was not a regular file.
.proc.driver.nvidia.capabilities.mig: Error: path was not a regular file.
.proc.driver.nvidia.gpus.0000.01.00.0: Error: path was not a regular file.
.proc.driver.nvidia.registry: Binary: ""
.proc.driver.nvidia.suspend: suspend hibernate resume
.proc.driver.nvidia.suspend_depth: default modeset uvm
.proc.driver.nvidia.version:
NVRM version: NVIDIA UNIX x86_64 Kernel Module 470.256.02 Thu May 2
14:37:44 UTC 2024
GCC version: gcc version 9.4.0 (Ubuntu 9.4.0-1ubuntu1~20.04.2)
ApportVersion: 2.20.11-0ubuntu27.27
Architecture: amd64
BootLog: Error: [Errno 13] Permission non accordée: '/var/log/boot.log'
CasperMD5CheckResult: skip
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Mon Nov 4 11:01:09 2024
DistUpgraded: 2023-04-19 09:59:14,672 DEBUG icon theme changed, re-reading
DistributionChannelDescriptor:
# This is the distribution channel descriptor for the OEM CDs
# For more information see
http://wiki.ubuntu.com/DistributionChannelDescriptor
canonical-oem-somerville-bionic-amd64-20180608-47+beaver-turtlebay+X59
DistroCodename: focal
DistroVariant: ubuntu
DkmsStatus:
nvidia, 470.256.02, 5.4.0-196-generic, x86_64: installed
nvidia, 470.256.02, 5.4.0-198-generic, x86_64: installed
nvidia, 470.256.02, 5.4.0-200-generic, x86_64: installed
ExtraDebuggingInterest: Yes
GpuHangFrequency: Several times a day
GpuHangReproducibility: Seems to happen randomly
GpuHangStarted: Within the last few days
GraphicsCard:
Intel Corporation UHD Graphics 630 (Desktop 9 Series) [8086:3e98] (rev 02)
(prog-if 00 [VGA controller])
Subsystem: Dell UHD Graphics 630 (Desktop 9 Series) [1028:0871]
NVIDIA Corporation GP107GL [Quadro P400] [10de:1cb3] (rev a1) (prog-if 00
[VGA controller])
Subsystem: Dell GP107GL [Quadro P400] [1028:11be]
InstallationDate: Installed on 2020-07-07 (1581 days ago)
InstallationMedia: Ubuntu 18.04 "Bionic" - Build amd64 LIVE Binary
20180608-09:38
MachineType: Dell Inc. Precision 3630 Tower
ProcEnviron:
TERM=xterm-256color
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=fr_FR.UTF-8
SHELL=/bin/bash
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-5.4.0-200-generic
root=UUID=c793ea4a-8567-424a-9533-067129aaa4f5 ro mem_sleep_default=deep quiet
splash
SourcePackage: xorg
Symptom: display
Title: Xorg freeze
UpgradeStatus: Upgraded to focal on 2023-04-19 (565 days ago)
dmi.bios.date: 07/01/2024
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 2.30.0
dmi.board.name: 0Y2K8N
dmi.board.vendor: Dell Inc.
dmi.board.version: A01
dmi.chassis.type: 3
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr2.30.0:bd07/01/2024:svnDellInc.:pnPrecision3630Tower:pvr:rvnDellInc.:rn0Y2K8N:rvrA01:cvnDellInc.:ct3:cvr:
dmi.product.family: Precision
dmi.product.name: Precision 3630 Tower
dmi.product.sku: 0871
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.107-8ubuntu1~20.04.2
version.libgl1-mesa-dri: libgl1-mesa-dri 21.2.6-0ubuntu0.1~20.04.2
version.libgl1-mesa-glx: libgl1-mesa-glx 21.2.6-0ubuntu0.1~20.04.2
version.nvidia-graphics-drivers: nvidia-graphics-drivers-* N/A
version.xserver-xorg-core: xserver-xorg-core 2:1.20.13-1ubuntu1~20.04.18
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-1
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20200226-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.16-1
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