Public bug reported:
I have a rog asus laptop and this is it's model
ROG Strix SCAR 18 G814JVR-N6046-i9 14900HX-32GB DDR5 5600MHz-1TB SSD-
RTX4060-QHD 240Hz
I installed ubuntu 24.04.01 on it and now sound is not working
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: pulseaudio 1:16.1+dfsg1-2ubuntu10.1
ProcVersionSignature: Ubuntu 6.8.0-51.52-generic 6.8.12
Uname: Linux 6.8.0-51-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.28.1-0ubuntu3.3
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Wed Jan 8 09:51:46 2025
InstallationDate: Installed on 2024-12-02 (37 days ago)
InstallationMedia: Ubuntu 24.04.1 LTS "Noble Numbat" - Release amd64
(20240827.1)
MachineType: ASUSTeK COMPUTER INC. ROG Strix G18 G814JVR_G814JVR
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
SourcePackage: pulseaudio
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/19/2024
dmi.bios.release: 5.27
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: G814JVR.315
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: G814JVR
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.ec.firmware.release: 0.40
dmi.modalias:
dmi:bvnAmericanMegatrendsInternational,LLC.:bvrG814JVR.315:bd04/19/2024:br5.27:efr0.40:svnASUSTeKCOMPUTERINC.:pnROGStrixG18G814JVR_G814JVR:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG814JVR:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku:
dmi.product.family: ROG Strix G18
dmi.product.name: ROG Strix G18 G814JVR_G814JVR
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
modified.conffile..etc.pulse.daemon.conf: [modified]
mtime.conffile..etc.pulse.daemon.conf: 2024-12-02T23:45:02.987667
** Affects: pulseaudio (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug noble
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You received this bug notification because you are a member of Ubuntu
Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/2093232
Title:
Sound is not working
Status in pulseaudio package in Ubuntu:
New
Bug description:
I have a rog asus laptop and this is it's model
ROG Strix SCAR 18 G814JVR-N6046-i9 14900HX-32GB DDR5 5600MHz-1TB SSD-
RTX4060-QHD 240Hz
I installed ubuntu 24.04.01 on it and now sound is not working
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: pulseaudio 1:16.1+dfsg1-2ubuntu10.1
ProcVersionSignature: Ubuntu 6.8.0-51.52-generic 6.8.12
Uname: Linux 6.8.0-51-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.28.1-0ubuntu3.3
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Wed Jan 8 09:51:46 2025
InstallationDate: Installed on 2024-12-02 (37 days ago)
InstallationMedia: Ubuntu 24.04.1 LTS "Noble Numbat" - Release amd64
(20240827.1)
MachineType: ASUSTeK COMPUTER INC. ROG Strix G18 G814JVR_G814JVR
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
SourcePackage: pulseaudio
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 04/19/2024
dmi.bios.release: 5.27
dmi.bios.vendor: American Megatrends International, LLC.
dmi.bios.version: G814JVR.315
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: G814JVR
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.ec.firmware.release: 0.40
dmi.modalias:
dmi:bvnAmericanMegatrendsInternational,LLC.:bvrG814JVR.315:bd04/19/2024:br5.27:efr0.40:svnASUSTeKCOMPUTERINC.:pnROGStrixG18G814JVR_G814JVR:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnG814JVR:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:sku:
dmi.product.family: ROG Strix G18
dmi.product.name: ROG Strix G18 G814JVR_G814JVR
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
modified.conffile..etc.pulse.daemon.conf: [modified]
mtime.conffile..etc.pulse.daemon.conf: 2024-12-02T23:45:02.987667
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