Public bug reported:
The microphone on my DELL Precision 5690 doesn't work after upgrading to
the Linux image 6.11.0-17 from 6.8.0.52 - Ubuntu 24.04.2 LTS.
When I go to the audio panel, the microphone seems to be receiving a
saturated signal, and it continuously fluctuates (see video). When I
record, I hear a crackling sound.
This is not the first time this issue has occurred; it happens with
every new kernel since at least the kernel 6.8.0.41.
I tried purging and reinstalling PulseAudio, PipeWire, linux-firmware,
and ubuntu-drivers-common, but it didn't solve the problem. I am unable
to install sof-soundwire.
$ lspci | grep -i audio
00:1f.3 Multimedia audio controller: Intel Corporation Meteor Lake-P HD Audio
Controller (rev 20)
01:00.1 Audio device: NVIDIA Corporation Device 22be (rev a1)
$ cat /proc/asound/cards
0 [NVidia ]: HDA-Intel - HDA NVidia
HDA NVidia at 0x7d000000 irq 17
1 [sofsoundwire ]: sof-soundwire - sof-soundwire
DellInc.-Precision5690--02RYDD
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: pulseaudio 1:16.1+dfsg1-2ubuntu10.1
ProcVersionSignature: Ubuntu 6.11.0-17.17~24.04.2-generic 6.11.11
Uname: Linux 6.11.0-17-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.28.1-0ubuntu3.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/seq: glion 3136 F.... pipewire
/dev/snd/controlC0: glion 3139 F.... wireplumber
/dev/snd/controlC1: glion 3136 F.... pipewire
glion 3139 F.... wireplumber
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Tue Feb 18 23:50:51 2025
InstallationDate: Installed on 2025-01-03 (46 days ago)
InstallationMedia: Ubuntu 24.04.1 LTS "Noble Numbat" - Release amd64
(20240827.1)
MachineType: Dell Inc. Precision 5690
ProcEnviron:
LANG=fr_FR.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
SourcePackage: pulseaudio
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/31/2024
dmi.bios.release: 1.10
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.10.0
dmi.board.name: 02RYDD
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.ec.firmware.release: 1.18
dmi.modalias:
dmi:bvnDellInc.:bvr1.10.0:bd12/31/2024:br1.10:efr1.18:svnDellInc.:pnPrecision5690:pvr:rvnDellInc.:rn02RYDD:rvrA00:cvnDellInc.:ct10:cvr:sku0CC8:
dmi.product.family: Precision
dmi.product.name: Precision 5690
dmi.product.sku: 0CC8
dmi.sys.vendor: Dell Inc.
** Affects: pulseaudio (Ubuntu)
Importance: Undecided
Status: New
** Tags: audio microphone noble soundwire
** Attachment added: "microphone behaviour"
https://bugs.launchpad.net/bugs/2098820/+attachment/5858669/+files/Capture%20vid%C3%A9o%20du%202025-02-19%2000-08-29.webm
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Touch seeded packages, which is subscribed to pulseaudio in Ubuntu.
https://bugs.launchpad.net/bugs/2098820
Title:
Microphone not working - Meteor Lake P - Linux 6.11.0.17
Status in pulseaudio package in Ubuntu:
New
Bug description:
The microphone on my DELL Precision 5690 doesn't work after upgrading
to the Linux image 6.11.0-17 from 6.8.0.52 - Ubuntu 24.04.2 LTS.
When I go to the audio panel, the microphone seems to be receiving a
saturated signal, and it continuously fluctuates (see video). When I
record, I hear a crackling sound.
This is not the first time this issue has occurred; it happens with
every new kernel since at least the kernel 6.8.0.41.
I tried purging and reinstalling PulseAudio, PipeWire, linux-firmware,
and ubuntu-drivers-common, but it didn't solve the problem. I am
unable to install sof-soundwire.
$ lspci | grep -i audio
00:1f.3 Multimedia audio controller: Intel Corporation Meteor Lake-P HD Audio
Controller (rev 20)
01:00.1 Audio device: NVIDIA Corporation Device 22be (rev a1)
$ cat /proc/asound/cards
0 [NVidia ]: HDA-Intel - HDA NVidia
HDA NVidia at 0x7d000000 irq 17
1 [sofsoundwire ]: sof-soundwire - sof-soundwire
DellInc.-Precision5690--02RYDD
ProblemType: Bug
DistroRelease: Ubuntu 24.04
Package: pulseaudio 1:16.1+dfsg1-2ubuntu10.1
ProcVersionSignature: Ubuntu 6.11.0-17.17~24.04.2-generic 6.11.11
Uname: Linux 6.11.0-17-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.28.1-0ubuntu3.3
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/seq: glion 3136 F.... pipewire
/dev/snd/controlC0: glion 3139 F.... wireplumber
/dev/snd/controlC1: glion 3136 F.... pipewire
glion 3139 F.... wireplumber
CasperMD5CheckResult: pass
CurrentDesktop: ubuntu:GNOME
Date: Tue Feb 18 23:50:51 2025
InstallationDate: Installed on 2025-01-03 (46 days ago)
InstallationMedia: Ubuntu 24.04.1 LTS "Noble Numbat" - Release amd64
(20240827.1)
MachineType: Dell Inc. Precision 5690
ProcEnviron:
LANG=fr_FR.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
TERM=xterm-256color
XDG_RUNTIME_DIR=<set>
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No
PulseAudio daemon running, or not running as session daemon.
SourcePackage: pulseaudio
Symptom: audio
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/31/2024
dmi.bios.release: 1.10
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.10.0
dmi.board.name: 02RYDD
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.ec.firmware.release: 1.18
dmi.modalias:
dmi:bvnDellInc.:bvr1.10.0:bd12/31/2024:br1.10:efr1.18:svnDellInc.:pnPrecision5690:pvr:rvnDellInc.:rn02RYDD:rvrA00:cvnDellInc.:ct10:cvr:sku0CC8:
dmi.product.family: Precision
dmi.product.name: Precision 5690
dmi.product.sku: 0CC8
dmi.sys.vendor: Dell Inc.
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