Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: ubuntu-system-settings-online-accounts (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1401859
Title:
Remove snap-decision fallback
Status in Online Accounts setup for Ubuntu Touch:
Fix Released
Status in Ubuntu UX bugs:
Triaged
Status in ubuntu-system-settings-online-accounts package in Ubuntu:
Confirmed
Bug description:
Some months ago we implemented a snap-decision for prompting the user to
re-authenticate an account when the client is not connected to Mir (such is the
case for scopes, accounts-polld and sync-monitor).
This change was meant to avoid falling into cases where the client would stop
working because unable to obtain a new valid token, and it's working. However,
it was not approved by design, and due to bug 1352251 it has a negative impact
on the user experience.
Therefore, we want to get rid of it.
The implementation of the reverse trust prompt hosting will render the
snap-decision unnecessary for those case where the UI-less process has
a companion UI process running; for the other cases a solution is
currently being discussed with design. A proposal is to let the UI-
less process record the failure in a location readable by the
companion UI application (which is not running at the same time), for
example by mark the account as failing in the accounts DB.
Additionally, it could emit a notification which, once activated,
would launch the companion application. And when this application
starts and detects that the account needs to be re-authenticated, it
takes care of doing that.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu-system-settings-online-accounts/+bug/1401859/+subscriptions
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