Most of the problems people seem to be having are caused by a scan not
fully completing. This can leave an unfinished database on the disk
which can cause all kinds of problems. So the first step is to
successfully do a complete scan. This can take a very long time if the
disk has a large number of songs (multiple tens of thousands). Be
prepared to let it sit for a long time. 

Here are some thoughts on scanning and a procedure which might help:

Just a few thoughts on scanning in general. The scan stores data in the
.Squeezebox dir on the disk. If there is an existing one from an
external server or if there is a partial one from a scan which did not
complete, its a good idea to delete it before starting the scan. I've
seen the scanner do weird things when it couldn't correctly read the
database. Turn off sharing, this leaves a little more memory which
might help. Don't plug in an SD card. Don't do anything else while
scanning, don't touch the screen, don't display pictures, nothing.

The sequence I have found that gives the best chance of success is to
disconnect the drive, unplug the power on the Touch. Plug the drive
into another computer and delete .Squeezebox directory.Some OSes treat
a file that starts with a '.' as hidden, so make sure you turn on
hidden files. Plug power into the Touch, let it sit for a couple
minutes so all startup and initialization precesses have finished. Plug
in the drive. When it comes up with the message about using the eject
button go ahead and select the item for viewing the scan progress.
After this don't touch the Touch until its done or you are really sure
its hung.This may take a LOOONG time. When done eject the drive, unplug
drive, unplug power. Plug in power, wait a couple minutes, plug in
drive, wait for (hopefully much shorter) rescan. At this point you
should be good to go for playing music.

Every time you plug in the drive it will do a scan of all files on the
disk, looking for new or updated files. Even on very large disks this
should only take about 15 minutes. If you see it taking much longer
than that there is most likely a corrupt database on the disk.

Artwork can sometimes cause the scanner to crash. Large artwork is
resized by the scan process, large artwork can cause the Touch to run
out of memory and crash, leaving a corrupted database. If your scan
dies during the artwork phase you might want to look at the size of the
artwork and externally shrink them if they are quite large. 

When playing music from the builtin server try and reduce other things
going on such as image viewers and animated screen savers. These can
use up memory and or CPU cycles which can cause problems. 

If you have followed this procedure and you still have problems, please
give some information when you post about it here. Such as how many
songs you have on the disk, what type of file format they are, how long
the scan took, if the scan failed what was the last thing displayed on
the screen or anything ales you might find helpful to someone trying to
help debug the situation. 

Thanks,

John S.


-- 
JohnSwenson
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