Touch and USB / SD Troubleshooting

USB or SD card devices

-       Check the formatting of the device, Touch supported formats:  FAT16,
FAT32, NTFS, ext2, ext3
-       Touch can only see/use a single partition, format as a single
partition
-       Remove any included device “utilities” as these can cause issues
-       Make sure there is at least 10% free space (20% even better)
-       Remove any non-music related files (videos, documents, programs,
pictures, data, etc…)
-       Attach device directly to your computer and run basic maintenance
utilities (disk cleanup, error checking, defrag)
-       Place a small, single folder of music on the device for initial
testing (why have it scanning for hours if it isn’t going to complete
the scan) 

USB HD

-       Try an external USB power source,  HD power supply or a powered USB
hub.  (Touch may not have enough bus power to power the USB HD)
-       Try a different USB cable
-       Sleep mode can cause issues (may have to completely rescan HD every
time it “wakes”)
-       If you turn OFF Touch or HD, or unplug HD, Touch must completely
rescan the entire HD


-- 
toby10
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toby10's Profile: http://forums.slimdevices.com/member.php?userid=12553
View this thread: http://forums.slimdevices.com/showthread.php?t=87551

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