Yeah, just selecting "random" while during the current playlist will just shuffle what you've currently got in the playlist, like the previously played stuff. On the Touch, go to My Music- then scroll down to Random Mix- then you can select Song Mix, Album Mix, ect. and you can go down to Choose Genre, to choose which Genres are played in a full random mix, All is default. And it will show up to 21 songs in the playlist, the 10 previous and the 10 next tracks upcoming, at least on the Touch's display I don't know about the web interface since I never use it.
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