On Nov 19, 2007 1:47 PM, Jeroen Ruigrok van der Werven <[EMAIL PROTECTED]> wrote: > > -On [20071119 19:22], Erik Bray ([EMAIL PROTECTED]) wrote: > >A question about tobedeleted actually: Should it be used on tickets > >about configuration problems that have been marked invalid? Some of > >those have actual useful information in them, and also having more > >tickets about a configuration problem might increase the likelihood of > >someone searching for information about their problem to realize that > >they have a configuration problem and should ask on the mailing list > >or in IRC.
> If the information in those invalid tickets is appropriate to avoid > configuration issues, I wonder why we don't add that to the documentation. > Referring to tickets for know-how seems a bit silly in my technical writing > point of view. > I agree that these configuration issues should be mentioned in the documentation, but say someone gets the error message about "'svn' is not a valid repository type" or whatever it is. They'll search for that in the tickets and see that's already been reported 1000 times and that it's a configuration issue, not a bug. --~--~---------~--~----~------------~-------~--~----~ You received this message because you are subscribed to the Google Groups "Trac Development" group. To post to this group, send email to [email protected] To unsubscribe from this group, send email to [EMAIL PROTECTED] For more options, visit this group at http://groups.google.com/group/trac-dev?hl=en -~----------~----~----~----~------~----~------~--~---
