A little OT, but related: I would like to open Trac tickets when a new
Siebel ticket gets set to me by email.

I could use some mail filter script and parse the email.  But how do I open
the Trac ticket... is there an
example of using the API like that?

--
Regards,
Georg.


2008/10/29 TJ Yang <[EMAIL PROTECTED]>

>
>
>
> On Oct 29, 9:02 am, "Erik Bray" <[EMAIL PROTECTED]> wrote:
> > On Wed, Oct 29, 2008 at 8:34 AM, TJ Yang <[EMAIL PROTECTED]> wrote:
> >
> > > I am learning Trac Pluging programming by implementing hobbitmon
> > > plugin for Trac(R1).
> >
> > > Is there a command line approach to open up a ticket with options/
> > > fields like following ?
> >
> > >http://trac.edgewall.org/newticket?type=defect
> >
> > > trac-admin has no options for adding a ticket.
> >
> > No, there is not.  But I'm not entirely sure why you would need that.
>
> hobbit system monitoring tool allow external script to open up ticket
> when a machine went down that trigger a "conn" red alert.
> To my knowledge it can open up ticket with BMC and RT ticket systems
> already.
> My goal is to connect hobbit alert with Trac ticket system.
>
> > If you already have a Trac instance running for testing purposes just
> > create a few test tickets through the web UI.
> >
> > If you want to automatically create tickets for automated testing, use
> > Python and the Trac API for that.
>
> You got me here ;), Still new to Trac API/Plugin programming.
> Will look around the Trac docs.
>
> Thanks for the reply
>
> tj
> >
>

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