> For the presentation, since Trac is an open source project,
> I will need to somehow convince the managers that the community is
> stable and that the product will be maintained for many years.

I would start with the fact that it has been around for many years, and
although development has reduced recently, this is because it's mature
(and easier for translators to not have a moving target).  You could
tout the stability or plugin system, which means fewer updates that
affect the whole system (redmine's updates are very intrusive for me at
$JOB because so much gets changed every time).

> "Trac is being actively developed for X years,
> by a dedicated community of N core-developers (average N over project
> life, current N)
> and several M's (tens? hundreds?) of contributors and plugin-developers.

N has historically been between 2 and 6 or so, with 2 dedicated to
testing at the high point.  A total of 16 developers are listed in AUTHORS.

M is a little tougher to track down, there are 124 names in the THANKS
file (which I believe means contributed a multi-line patch), plus those
who contribute plugins (I can't find that number, but there are 2829
registered users on t-h).

> In addition to the open-source aspect of Trac,
> do you know of companies that offer "commercial support" for Trac? (does
> the Trac license allow such things?)
> (e.g., a company that I can go to and have them solve issues or
> implement enhancements / plugins according to my requirements)

Yes, the license allows it.  I've personally been involved in
contracted performance tweaks (which went great for both parties; the
terms specifically allowed sharing the code) and a contracted plugin
(which never saw wide adoption).  Both were a case of someone on the irc
channel simply asking "can someone write x for me, my company is paying
for it."

I'm not aware of any companies that offer ongoing support contracts.

Tim

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