On 02/07/2012 03:15 AM, kalyani ram wrote:
I am searching for a option of providing a forward option on the
ticket with a reply. This might help the user to forward the tickets
without any copying by appending the Ticket ID to the subject.
Help me pls
When you say "forward" do you mean forward the ticket to some address
that Trac monitors to get e-mail contents into ticket comments?
email2trac (https://subtrac.sara.nl/oss/email2trac) does that. You just
forward to Trac with "#nnnn:" in the subject. It even attaches e-mail
attachments to the ticket.
Chris
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Christopher Nelson, Software Engineering Manager
SIXNET - Solutions for Your Industrial Networking Challenges
331 Ushers Road, Ballston Lake, NY 12019
Tel: +1.518.877.5173, Fax: +1.518.877.8346 www.sixnet.com
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