+1 on this, and ticket #2863 is fairly close to this also.

--Noah

On Monday 17 April 2006 06:50 am, Emmanuel Blot wrote:
> > Looks like the weekend for it :)
>
> It seems that several people get confused with the Trac documentation:
>
> Trac is being deployed on many web sites as a bug tracker, and when
> people look for help about a product, they follow the default help
> messages, which lead to the Trac ML:
>
> 1. People look for help on "product"
> http://server/projects/product/
>
> 2. Click on "Help/Guide" at the top.
> http://server/projects/product/wiki/TracGuide
>
> 3. Then find the link to MailList:
> http://projects.edgewall.com/trac/wiki/MailingList
>
> If we want to avoid further trouble, I would suggest that we
> differenciate the help on Trac web site from the default wiki pages
> that come with the Trac distribution package. Having a big red box on
> Trac web site does not prevent everyone from submitting invalid 'test'
> tickets, so imagine how a direct reference to the Trac ML can be
> (mis)understood...
>
> The more Trac will be used, the more wrongly targetted ML messages we'll
> get... Besides, once Trac is installed there's no guarantee that the local
> admins will update their default wiki pages to remove references to the
> Trac ML.
>
> --
> Manu
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