Marc-Antoine Zizka wrote:
> Is there an easy way to modify the notification Subject line to include
> a ticket field? We have a custom field, "State". We'd like the
> notification Subject to include the State field and follow this syntax
> as much as possible:
>
> [Type] [Ticket] [State]: [Summary]
>
> Example:
>
> CR #4 Assigned: Change background color from black to chartreuse.
>
>
> Can this easily be done? I'm looking at notification.py and it isn't
> clear to me (as a non-programmer) how to do this. I would appreciate
> any guidance and details.
There is no "easy" way. You'll have to change the 'format_subj' method in
notification.py.
You would want something like this:
return '%s #%s %s: %s' % (self.ticket['type'], self.ticket.id,
self.ticket['status'], self.ticket['summary'])
If you have the smtp_subject_prefix set to something or simply not part of
your configuration (so the project name is added to each email), then you'll
want to change the other return value in a similar way, only adding the
prefix first.
Thank you for your reply.
I searched for "format_subj" in notification.py, and it doesn't exist
anywhere. Did you mean "format_header"? If so, I'm not clear (not
even close) on where to insert the above.
Jen
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