After much investigation, I have decided that the following are not
stupid questions. So here goes.
My outfit is evaluating Trac - and have been for over a month (we are
currently running 0.10.3). At one point we actually decided to switch to
it from our previous issue tracking system, but got so many complaints
that we switched back. The problem is Workflow. No matter how you slice
and dice ways it could be done, we have a QA function and those people
want tickets marked "fixed" but not "closed" until they have been
"verified". On the other hand, developers basically insist upon marking
a ticket fixed when they are done with it - which closes it. There were
other issues as well, and I admit that part of the problem is that
people had spent several years developing habits around the old system.
Nevertheless, the bottom line has become: "It has to support us pretty
much the same way as the old system, or there is no point."
Lest anyone think I am being too critical, everyone loves the wiki
formatting, and the flexibility of the reporting. Developers are also
psyched about the ability of SVN post commit hooks to auto magically
update the ticket status. So, we are trying to make this work. Since it
is obvious we can not be the first outfit with this type of requirement,
I went searching for a solution. Here is what I think I found out.
It appears that the NewWorkflow proposal would meet our needs just fine.
It appears that OUAT there was a large patch that would add this
capability.
It appears that this patch existed into the 0.10 release cycle, but
never became part of the main branch.
It appears that this patch was merged into 0.11dev.
It appears that the NewWorkflow patch was suppose to be subsumed by the
user configurable workflow capability.
Configurable workflow may be part of 0.11, or maybe not.
If I install 0.11dev, will I have the capabilities described in
NewWorkflow and supposedly provided by the 'patch'?
If not, is there a Workflow plug-in available anywhere?
If not, is it possible to regress to some previous stable version of
Trac to which the sandbox/workflow might be successfully applied?
Is there some form of this question that I am not asking properly?
Thx,
Jack
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