On Thursday 19 April 2007, aghman wrote:
> 
> Eli,
> This morning I was doing a ticket query with no filters, sorted by
> Status. The query was misbehaving, as it returned the same results
> from two different custom statuses 5 times.
> 
> Example:
> I have two custom status categories, shelved and "next iteration".
> Query: no filter, sorted by Status.
> Results:
> shelved:
> <shelved results>
> next iteration:
> <n.i. results>
> shelved:
> <same shelved results>
> next iteration:
> <same n.i. results>
> (repeat)
> (repeat)
> (repeat)
> new:
> <new results>
> assigned:
> <assigned results>
> closed:
> <closed results>
> 
> I can write this up as a workflow ticket if you'd like, but I just
> wanted to let you know first since you were looking at this part of
> the code as it is.

Thanks. :)  I haven't had a chance to look at it yet... I've got to focus on 
something else here at work this week.

I'll look at this with the other.

Thanks,

Eli

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