bnmidr kirjoitti:
> Hi,
> 
> I apologize if this is posted in the wrong mailing list.  Please
> advise if this should be posted elsewhere.
> 
> I'd like to find a developer to build a Trac plugin to extend some of
> the Trac ticketing system for my company's internal needs.
> 
> We have a pretty straightforward job, and I'll try to describe it in
> this post:
> 
> We'd like to extend the Trac ticketing system to have unique ticket
> submission forms depending on ticket type.
> 
> Specifically, we'd like to open up the Trac ticketing system to be
> used by internal sales and marketing staff, so that sales and
> marketing can submit work tickets to our development staff.  The
> existing Trac ticket web form is too generic for sales and marketing
> needs, and so we'd like to design web forms that are very specifically
> tailored to sales and marketing business needs.  That is, when sales
> and marketing want to submit a ticket for the development team, sales
> and marketing will go to a straight-forward HTML form specifically
> geared to the type of ticket sales and marketing wishes to submit.
> The submit ticket HTML form will ask all the right questions from the
> sales and marketing team to make sure sales and marketing provides all
> necessary information for the developers to start work.  This form
> will submit into the Trac ticketing system so that the sales and
> marketing requests are in-queue with all of the other developer
> tickets.
> 
> We'd like to retain the existing trac ticket form, for our general
> developer needs, and so the sales and marketing submit ticket form is
> a new form to complement the existing submit ticket form already
> bundled with Trac.
> 
> To recap, we'd like to build new submit ticket forms to allow sales
> and marketing to submit Trac tickets and view their ticket status.
> These new forms for sales and marketing will feature some extra fields
> for sales and marketing that will ensure that sales and marketing
> supply all the right information to get a ticket started in our
> internal workflow.  These new forms will complement the existing trac
> ticket forms, not replace.
> 
> We have the forms designed, and we are hoping that it will be a very
> straightforward task for an experienced Trac developer to come in and
> build a plugin to handle our needs.  We're looking for a low-cost and
> quick solution, however we'd be happy to consider contributing back
> some of the code to the open source community.

This sounds also pretty much something usable in our environment too - 
altough we would rather provide simplified - yet Trac compatible ticket 
system for our end users so they could report bugs directly.

-- 

Jani Tiainen

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