On 01/11/2011 01:23 PM, Marjory L. Mackes wrote:
I have a person who left the project and they were originally a reporter on several tickets that are still open. I have taken them out from the permissions and removed them from the Password file, but when the tickets are updated they are still getting notified. Short of going in and change alot of tickets manually to someone else, is there a way to prevent a user who left from getting emails on tickets they originally reported.
We reparent them, changing the reporter to someone else (typically their manager).
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