On Tue, Feb 8, 2011 at 10:52 AM, Matthew Crane
<matthew.cr...@tracktrans.com> wrote:
> Hello,
>
> I've just been setting up notifications in Trac and I was wondering if
> there was a way of only sending notification when the owner of a
> ticket changes?
>
> At the moment I've set 'always_notify_owner = true' but then I recieve
> an email everytime a change is made. We'd basically just like to use
> the notification to let developers know they have a new\reassigned
> case. An email by email record of changes is thus uneccesary.
>
> any ideas if this is possible?

I've used a (slightly modified, as I don't like everything about the
original) version of the Announcer plugin
(http://trac-hacks.org/wiki/AnnouncerPlugin).  Despite the bits I
don't like (namely, the ticket e-mail formatting), it's a pretty good
plugin overall and gives you tons of control over notification.  If it
can't do exactly what you want out of the box, it's pretty easy to
extend with plugins.

Another possibility is to write a workflow plugin that adds an
operation to only send e-mails on specific workflow actions.
Something like that might already exist but I've been out of the Trac
plugin ecosystem for a long time, so I'm not sure.

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