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On 19.03.2014 14:54, ONeal Freeman wrote:
> I will admit that I am struggling with the queries trying to get tickets
> close during a period like the last 30-days. I am quite confused as to
> why the developers would chose to use seconds and milliseconds but who
> am I...

As you've not been involved into related issues and development, this is
a valid question. In short, we've got reports of issues with timestamps
when doing automated changes within some milliseconds while the time
resolution has been "only" seconds. I.e. it was no longer guaranteed,
that composite keys in ticket_change db table consisting of timestamp +
ticket ID were unique for each change. Accounting for future
improvements of IT equipment and making a step into safe water it was
consequent to boost time resolution by a factor of 6 - up to
microseconds, you see?

You'll make your way with adapting queries to that time stamps too. For
issues browse the mailing list first, and ask detailed questions, if
required.

Steffen Hoffmann
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