On Mon, Mar 23, 2015 at 1:40 PM, Michiko <[email protected]> wrote:
> Hi, > > I tried to add a new user and got this error message: > Please fix the issue. > > Thank you! > > *Trac detected an internal error:* > > AttributeError: 'NoneType' object has no attribute 'encode' > > This is probably a local installation issue. You should a ticket at the > admin Trac to report the issue. > Found a bug in Trac? > > If you think this should work and you can reproduce the problem, you > should consider reporting this to the Trac team. > > Before you do that, though, *please first try searching > <http://trac.edgewall.org/search?ticket=yes&noquickjump=1&q=AttributeError%3A+%27NoneType%27+object+has+no+attribute+%27encode%27> > for similar issues*, as it is quite likely that this problem has been > reported before. For questions about installation and configuration of > Trac, please try the mailing list > <http://trac.edgewall.org/wiki/MailingList> instead of filing a ticket. > > Otherwise, please a new ticket at the Trac project site, where you can > describe the problem and explain how to reproduce it. > Python Traceback > Most recent call last: > > - File "/usr/lib/python2.6/site-packages/trac/web/main.py", line *450*, > in _dispatch_request > > <http://lots.leasedimensions.com/cgi-bin/trac.fcgi/admin/accounts/users#frame0> > - File "/usr/lib/python2.6/site-packages/trac/web/main.py", line *206*, > in dispatch > > <http://lots.leasedimensions.com/cgi-bin/trac.fcgi/admin/accounts/users#frame1> > - File "/usr/lib/python2.6/site-packages/trac/admin/web_ui.py", line > *114*, in process_request > > <http://lots.leasedimensions.com/cgi-bin/trac.fcgi/admin/accounts/users#frame2> > - File "/usr/lib/python2.6/site-packages/acct_mgr/admin.py", line > *117*, in render_admin_panel > > <http://lots.leasedimensions.com/cgi-bin/trac.fcgi/admin/accounts/users#frame3> > - File "/usr/lib/python2.6/site-packages/acct_mgr/admin.py", line > *185*, in _do_users > > <http://lots.leasedimensions.com/cgi-bin/trac.fcgi/admin/accounts/users#frame4> > - File "/usr/lib/python2.6/site-packages/acct_mgr/web_ui.py", line > *71*, in _create_user > > <http://lots.leasedimensions.com/cgi-bin/trac.fcgi/admin/accounts/users#frame5> > - File "/usr/lib/python2.6/site-packages/acct_mgr/api.py", line *128*, > in set_password > > <http://lots.leasedimensions.com/cgi-bin/trac.fcgi/admin/accounts/users#frame6> > - File "/usr/lib/python2.6/site-packages/acct_mgr/db.py", line *50*, > in set_password > > <http://lots.leasedimensions.com/cgi-bin/trac.fcgi/admin/accounts/users#frame7> > - File "/usr/lib/python2.6/site-packages/acct_mgr/pwhash.py", line > *48*, in generate_hash > > <http://lots.leasedimensions.com/cgi-bin/trac.fcgi/admin/accounts/users#frame8> > - File "/usr/lib/python2.6/site-packages/acct_mgr/pwhash.py", line > *56*, in _encode > > <http://lots.leasedimensions.com/cgi-bin/trac.fcgi/admin/accounts/users#frame9> > > System Information: > Which version of Trac and which version of AccountManagerPlugin. You should upgrade to AccountManager 0.4.4 if you aren't running it already. The issue looks similar to these two fixed tickets: http://trac-hacks.org/ticket/6464 http://trac-hacks.org/ticket/6453 -- You received this message because you are subscribed to the Google Groups "Trac Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/trac-users. For more options, visit https://groups.google.com/d/optout.
