No Bookmarks or Agilo plugins. But the user may be watching a ticket. As to the log, it is kind of hard to tell, but I think this looks like it could be from when this happens:
2015-12-29 08:56:53,388 Trac[chrome] ERROR: Error with navigation contributor TicketModule: UnicodeDecodeError: 'utf8' codec can't decode byte 0xd2 in position 152: invalid continuation byte 2015-12-29 08:56:53,509 Trac[chrome] ERROR: Error with navigation contributor TicketModule: UnicodeDecodeError: 'utf8' codec can't decode byte 0xd2 in position 152: invalid continuation byte 2015-12-29 08:56:56,390 Trac[main] ERROR: Internal Server Error: Traceback (most recent call last): File "/usr/lib/python2.7/site-packages/trac/web/main.py", line 512, in _dispatch_request dispatcher.dispatch(req) File "/usr/lib/python2.7/site-packages/trac/web/main.py", line 221, in dispatch resp = chosen_handler.process_request(req) File "/usr/lib/python2.7/site-packages/trac/timeline/web_ui.py", line 155, in process_request available_filters += event_provider.get_timeline_filters(req) or [] File "/usr/lib/python2.7/site-packages/trac/ticket/web_ui.py", line 242, in get_timeline_filters yield ('ticket', _("Tickets opened and closed")) File "/usr/lib/python2.7/site-packages/trac/util/translation.py", line 202, in gettext if not self.isactive: File "/usr/lib/python2.7/site-packages/trac/util/translation.py", line 182, in isactive self.activate(get_locale(), env_path) File "/usr/lib/python2.7/site-packages/trac/util/translation.py", line 153, in activate 'tracini')) File "/usr/lib/python2.7/site-packages/babel/support.py", line 546, in load return cls(fp=fp, domain=domain) File "/usr/lib/python2.7/site-packages/babel/support.py", line 519, in __init__ super(Translations, self).__init__(fp=fp) File "/usr/lib/python2.7/site-packages/babel/support.py", line 283, in __init__ super(NullTranslations, self).__init__(fp=fp) File "/usr/lib/python2.7/gettext.py", line 181, in __init__ self._parse(fp) File "/usr/lib/python2.7/gettext.py", line 339, in _parse tmsg = unicode(tmsg, self._charset) UnicodeDecodeError: 'utf8' codec can't decode byte 0xd2 in position 152: invalid continuation byte 2015-12-29 08:56:56,611 Trac[ppenv] WARNING: determine the suggested configuration: mastertickets compatibility vs. legacy ticket dependencies 2015-12-29 08:56:56,615 Trac[ppenv] WARNING: determine the suggested configuration: mastertickets compatibility vs. legacy ticket dependencies --> enabled On Wed, Jan 13, 2016 at 5:03 PM, Ryan Ollos <rjol...@gmail.com> wrote: > > > On Wed, Jan 13, 2016 at 7:28 AM, Roger Oberholtzer > <roger.oberholt...@gmail.com> wrote: >> >> I have a single Trac user who cannot access tickets. I do not think it >> is their local computer or browser that is the problem: It does not >> make any difference what browser/system they try from. Other users can >> use this user's browser to log in to their own accounts okay. This >> user also cannot access Tickets from another computer's browser. It >> seems to be user-specific. >> >> In the Admin->permissions tab, this user looks the same as all other >> users. >> >> What happens is that when they log in (apache authorization), they get >> a box in the initial wiki page that says: >> >> Warning: Error with navigation contributor "TicketModule" >> >> Trac is there with all menus and such, and they can do everything >> except access tickets. If they try to do so, they get this error (in >> an Oops... page): >> >> UnidecodeDecodeError: 'utf8' codec can't decode byte 0xd2 in position >> 152: invalid continuation byte. >> >> >> This is only for this user. >> >> I am running Trac 1.0.2. There have been no changes to any part of the >> system. And it is only for one user. >> >> I am not certain where to continue. If it was for everyone or all at a >> specific browser, I might have a clue. But only one user no matter >> where he logs in from. >> >> Any ideas? > > > I had a similar problem, only experienced by a single user, due to > BookmarksPlugin. The user had bookmarked a resource that was causing a > traceback, but no other users had bookmarked the resource. > > Which plugins do you have installed? Are you running AgiloForTrac? > > Can you find a full traceback in the logs? > > - Ryan > > -- > You received this message because you are subscribed to the Google Groups > "Trac Users" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to trac-users+unsubscr...@googlegroups.com. > To post to this group, send email to trac-users@googlegroups.com. > Visit this group at https://groups.google.com/group/trac-users. > For more options, visit https://groups.google.com/d/optout. -- Roger Oberholtzer -- You received this message because you are subscribed to the Google Groups "Trac Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to trac-users+unsubscr...@googlegroups.com. To post to this group, send email to trac-users@googlegroups.com. Visit this group at https://groups.google.com/group/trac-users. For more options, visit https://groups.google.com/d/optout.