On Friday, January 5, 2018 at 11:39:47 AM UTC-5, [email protected] 
wrote:
>
> We are using the DirectoryAuthPlugin and it's successfully authenticating 
> off our ldap server.
> However retrieving list of users from Admin -> Users takes up to 30 sec, 
> and there are only 150 users.   
>
> Debug messages suggest increasing cache_memsize.  I've tried increasing 
> this value and other cache values in [account manager] section but it has 
> no noticeable effect, though I can see from the logs that the new values 
> are being applied.
>
> [account manager]
> cache_memsize = 1000
> cache_memsize_warn = 800
> cache_ttl = 3600
> cache_memprune = 5
>
> Log excerpt:
> These messages appear repeatedly while the Users page prepares to load:
> 2018-01-05 10:59:16,668 Trac[auth] INFO: pruning memcache in less than 800 
> seconds, you might increase cache_memsize.
> 2018-01-05 10:59:16,668 Trac[auth] DEBUG: pruning memcache by 5: (current: 
> 2 > max: 1000 )
> 2018-01-05 10:59:16,669 Trac[auth] DEBUG: memcache hit for allusers
> 2018-01-05 10:59:16,727 Trac[auth] DEBUG: userlist:
>
> Trac version is 1.0.1
>
> I've tested running ldapsearch command from trac server to ldap server the 
> response time is fast.
>
> Trac GUI takes about 30 sec to view the Users page, or a single user, each 
> and every time. Is something wrong with my configuration?  Is there a way 
> to improve this response time?  Are there any further debugging clues that 
> I can look for?
>
> Kind regards,
> Shiela Spaleta
>

Are you running the latest AccountManager 0.5dev?

- Ryan

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