Hello together,

we are currently running Trac 1.2.5 with some plugins and we would like to 
make it easier for users to create tickets. Our goal is to forward eMails 
to a certain eMail-Address and then a Ticket gets created automatically. It 
would be nice to have the possibility to add some things like milestone 
etc. into the eMail before it gets forwarded to Trac. 

I found the following two plugins that seems to fullfill our requirements:

https://trac-hacks.org/wiki/MailToTracPlugin
https://oss.trac.surfsara.nl/email2trac

Does anyone have experience with one of these plugins with Trac 1.2.x or 
even newer? (we plan to upgrade Trac to 1.6 when it's available). Are there 
any other / better plugins available for our purpose?

Thanks!

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