Just a note.. there was only 1 user who was having issues.. and this was after the upgrade. The user was the only one with a single quote in their email address, so I'm suspecting that the upgrade missed bringing over some meta data. I ended up adding an entry in the session_attribute table , rebooted the server, and now when I created a ticket that particular user is now being cc'ed. I didn't make any changes to plugins or trac.ini.. just in case someone else encounters a similar problem in the future. Thanks for getting back !
- Mike - On Tuesday, August 22, 2023 at 9:16:00 PM UTC-4 RjOllos wrote: > On Tuesday, August 22, 2023 at 12:34:01 PM UTC-7 [email protected] wrote: > > Trac v. 1.4.3 > Database: Postgres > Authentication: Active Directory / LDAP > > Question: How does trac know or keep track of which email to to send a > ticket to, based on the provisioned usernames ? > I have 1 problem user, with an apostrophe in their email (ie. > Mc'[email protected]) > In their session_attribute table, I provisioned "mc'something name=email > value=mc`[email protected] and I'm cc'ed on those tickets and I see the > ticket in my email account, but the user is not referenced nor do they > receive an email. > > Just wondering how that all works, since it worked in 1.0.1 but doesn't > work in 1.4.3 > > Thanks. > > - Mike - > > > There are per-user subscription preferences and default subscriptions: > https://trac.edgewall.org/wiki/TracNotification#SubscriberConfiguration > > Logging at debug level will provide more info about the recipients for a > ticket change: > https://trac.edgewall.org/wiki/TracTroubleshooting#ChecktheLogs > > > -- You received this message because you are subscribed to the Google Groups "Trac Users" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/trac-users/f84a63b1-c69c-44dc-aea4-3f4a35fcc977n%40googlegroups.com.
