Josh Stewart kirjoitti:
You would need a nice way to dynamically change the user interface when the user changes their ticket type selection.
maybe using some fancy AJAX?

Sorry I have no solutions for you.. just more questions :)

Right, it would need some method to adjust to ticket type selection, I came up with three approaches:

Newest is AJAX - it's fancy, not-yet-standard but working on all major browsers - despite a slight differences. Been using for few intranet projects and so far it has proven valuable for end user experience.

All options are decoded in form and Javascript manages dynamic changes - old traditional way how "dynamics" are done on a web page.

And last but not least two phased selection: first you just select type and after type selection you get final set of fields. Clumsy but works for all.

Basically it would need new UI(s) for ticket model + new handlers to detect type of ticket, and then maybe fixing reports. Doable but lot of work for somebody... :D

--

Jani Tiainen

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