Susan,

Generally, HIPAA standards require a covered entity to respond with all
available responses that could be expressed in the EDI transaction
included in the EDI.  Refer to official comments in the regulation at
page 50335 and others.  Additional information provided by a separate
mechanism is allowed, but the outcome of the transaction cannot be
determined by it.

Specific to the 278 segments below, using code 18 to indicate this a
final response, but then following it with either paper or phone
responses appears to conflict with the meaning of the code.

Additionally, the CT code indicates a non-EDI transmittal of a medical
decision - so the outcome would have to be a "medical decision" as
opposed to an eligibility or health plan requirements decision.

Regards, 
Leah Hole-Curry
FOX Systems, Inc.
602.708.1045 
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>>> "Brousseau, Susan" <[EMAIL PROTECTED]> 06/21/02 06:13 AM
>>>

Is it allowable to send an electronic response to the 278 indicating
that the actual response to the transaction will be by phone or on
paper?  

Page 220 of 278 IG  BHT06  Transaction Type Code18     Response - No
Further Updates to Follow   Use this code to indicate that this is a
final response. If the final response reports a medical decision it
contains an HCR01 value of A1, A3, A6,or NA in Loop 2000F. This
indicates that no additional EDI responses are necessary or forthcoming
from the UMO in relation to the original request.  

Note: If you use HCR01 = CT to indicate a non-EDI delivery of the
medical decision, use it in combination with BHT06 = 18.


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