It may good customer relations practice to send an unsolicited 277 whenever
a claim is submitted. We do not have adjudication, once we receive a claim,
and valid, it is sent off for payment. An unsolicited 277 from us would let
our partners know either it passed edits, and is off to be processed for
payment (1-2 days) or if there was something wrong with the transaction.

-----Original Message-----
From: Rachel Foerster [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, June 26, 2002 4:35 PM
To: [EMAIL PROTECTED]
Subject: RE: an inquiry for a non-existing member


Dave,

The rationale is irrelevant. HIPAA requires that a 271 be returned in
response to the 270, and a 277 in response to a 276.

Rachel Foerster
Principal
Rachel Foerster & Associates, Ltd.
Professionals in EDI & Electronic Commerce
39432 North Avenue
Beach Park, IL 60099
Phone: 847-872-8070
Fax: 847-872-6860
http://www.rfa-edi.com


-----Original Message-----
From: David Frenkel [mailto:[EMAIL PROTECTED]]
Sent: Wednesday, June 26, 2002 10:48 AM
To: [EMAIL PROTECTED]
Subject: RE: an inquiry for a non-existing member


Alex,
I don't think you can rely on a provider to correctly enter membership
information correct 100% of the time.  If you do not respond they may
not know that information was entered incorrectly and possibly delay
treatment.
It is also not of unheard of that a membership system is not up to date.
What rational would you have not to respond?

Regards,

David Frenkel
Business Development
GEFEG USA
Global Leader in Ecommerce Tools
www.gefeg.com
425-260-5030

-----Original Message-----
From: Alex Chernyak [mailto:[EMAIL PROTECTED]]
Sent: Tuesday, June 25, 2002 8:25 AM
To: [EMAIL PROTECTED]; [EMAIL PROTECTED]
Subject: RE: an inquiry for a non-existing member

Rachel,
Is it mandatory to respond (271 or 277) when a member is not found
on the membership system? Like status code 33 for 277 - subscriber &
subscriber id not found.... thanks



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