We've
used RightFAX for years here... We put a Brooktrout board in the fax server to
handle inbound faxes to a bank of DID numbers, and outbound faxing via 2 analog
lines. It's worked well for us.
Most
of our users use the fax client software that comes with the product to manage
their fax mailboxes, and you can also integrate it with Exchange as far
mailboxing goes. A quick way to send faxes is to print from any application to
the RightFAX printer, which then presents a dialog box for the rest of the fax
info (fax #, cover sheet info, etc). In my experience, the fax contact info can
be pulled directly in from the Outlook contacts, when available. You can
customize cover pages, redirect/forward/autoprint inbound faxes, etc. It also
has OCR capabilities that allow it to scan cover pages to see who a
fax is destined for, but we haven't used that feature... It's pretty
flexible and has worked well for us.
-----Original Message-----Running on a W2k Server based network, Exchange Server 2000, Outlook XP
From: Turnpike Man [mailto:[EMAIL PROTECTED]
Sent: Monday, October 20, 2003 5:24 PM
To: [EMAIL PROTECTED]; [EMAIL PROTECTED]
Subject: [TNTUG-discussion] Faxing solution, outbound particularly, inbound maybe
clients...
I'm looking for a solution, either open source (linux preferred) or windows
based, for setting up centralized faxing. Currently folks have to open a
document, print it, go to the fax machine, send the fax. I'm looking for
something where users can easily open a document and submit a fax
electronically. The fax server software would handle queues. If possible,
integration with Outlook for client side would be great, to be able to make use
of the "Fax" field in an Outlook Contact. Fax server would also need to have
decent logs, which could be queried easily if necessary, possibly even web
front end managed.
It would seem to me that submitting to a "network printer" which acted as a fax
queue on the server makes the most sense. Although this doesn't necessarily
integrate with the Outlook Contact info, it is certainly more universal than
client software and Outlook plugins. Hylafax is the first recommendation I
have received (www.hylafax.org), but I am certainly open to other options.
Consideration for incoming faxes and how to route those, possibly to people's
Inbox on Exchange would be great.
thanks,
David
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