I had several people using my computer at different times to do things like browse the web, write letters, or play, without giving them more instruction than "the web browser is called mozilla in this machine, in the menu on the left" - In my experience, none of them had more issues using it than they would have had using a WinXP pc. Some of them cannot even tell the difference between Word and Open Office! (yes..I've asked them out of curiosity).
I guess what I am trying to say is that there is nothing wrong or not-usable on Linux for the desktop right now - once it is properly running and configured. The complaints I always hear are always related to installation or configuration of hardware/software. Those are two very different issues.
Just my $0.02
Carlos-
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