On Tue, 2004-11-30 at 22:13, Mark Wilson wrote: > > I remember there being a website called 'earthlinksucks.com' where I read > a few nightmarish stories about their support even of Windows customers. > They make me a bit nervous therefore, though I take your word for it that > you're having an okay time of it. But you probably don't *need* their > support--I figure most folks here wouldn't.
Earthlink is a large company and surely they have their detractors, as do all large companies. All I'm saying is that I've had no problem with the cable Internet service. The physical connection, support for the conenctivity level of the service, and the billing is all provided by Time Warner Cable anyhow, so it's not like you're really getting the service from Earthlink. You won't be asking for "support" in the sense of "My computer won't conenct to the Internet." You'll be asking for support in the sense of "my cable modem isn't connecting to the network; the LED code is this..." The latter support is provided by TWC anyhow; not Earthlink. You should have no reason to call Earthlink support so no need to worry about its quality. Make sense? Jeremy -- /---------------------------------------------------------------------\ | Jeremy Portzer [EMAIL PROTECTED] trilug.org/~jeremy | | GPG Fingerprint: 712D 77C7 AB2D 2130 989F E135 6F9F F7BC CC1A 7B92 | \---------------------------------------------------------------------/
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