i've taught several linux classes, and i -always- stress points 1, 2, and 3 in the "where to get help" portion. it's amazing how many people, even those with years of experience, do not handle these tasks well at all.

Dhruv Gami wrote:

I would look at the following experience/ability:

1. Ability to google and get relevant information
2. Ability to follow steps outlined in HOWTOs
3. Ability to form proper emails to mailing lists asking for support (There are information sources for this too) 4. some knowledge about how linux works, concepts of kernel/shell, pipes, some administrative stuff like working with users, logs, installations, patches. But mainly its the first three steps that are most necessary (IMHO)

I would love to see a professor stressing the importance of finding answers on your own and learning by making mistakes, and asking humbly (and properly) for help.

regards,
Gami
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