Cristobal Palmer wrote: > I must've misunderstood Western Digital's "advance RMA" explanation > > http://websupport.wdc.com/warranty/rmainfo.asp?custtype=end&lang=en > > because I was under the impression that I would be charged for the new > drive and then reimbursed once they cleared the old one. On the bright > side, a "standard" RMA all the way out to California still only took > about 10 business days. >
I just went to find some documentation to verify what I remember, and I failed :). They don't come right out and say whether or not you are going to be charged for the drive or not in that short little paragraph on that page. I don't think you get the real details until right before you confirm that you would like to RMA the drive. If my memory serves me right, I do not recall any charges from Western Digital showing up on my statement (and I watched very carefully the first time I used the service :p). > Thanks for the heads up. :) No problem. Pat
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