What email did you send it to? It's probably not a wise move to send things
to the lead developer. You wouldn't do that if running non-free software.
There are two possible answers to support:
1. Commercial support (libre.thinkpenguin.com)
2. Forums
Rubén does respond although like other lead developers he is extremely busy.
If your project has money to contribute or pay for support its probably not
an issue. The infrastructure for Trisquel is very good. It's setup such that
it can be supported. Unlike GNewSense and some of the other free software
distributions there are tools within to utilize it effectively. This is
because of its Ubuntu roots.
