They are very responsive. You are paying a premium though over other lesser companies. It wouldn't surprise me if you could get a VPS for half the price as Linode. Don't expect the same level of service though. You could easily see your node go down for days on end and not be able to get in touch with the operator. Ohh and you don't end up with the same level of control (no ability to restart, and things like that). This is probably less of an issue today though as VPS software has improved. Linode, Gandi, and others though likely have a proprietary solution. Keep in mind that every site you visit has a proprietary back end just about even where they are using free software. I'm sure Rubén hasn't published every change he has made to this site either.

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