Hi, thanks for your help ssdclickofdeath. I didn’t turn on the screen reader. It was turned on by default. I am not sure how this happened. Anyway, I turned off the screen reader and the voice stopped. I still can not hear the sound loud when I am paying something even though I have the slider all the way up to the max. the fact that the screen reader voice was very low indicates that my sound is not working properly. I have thinkpad T60. Can anyone suggest the next thing to do. Thanks

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