> I guess the first question is what changed between yesterday and today?
> Because something clearly did.
> It would be good to check through the logs to see what is happening.

I agree, but he can't recall any changes, and he's out of town and can only 
communicate by text message, so troubleshooting is difficult and I won't be 
able to look at the logs until he gets back.

> It's also possible that 4.16 and newer might restore functionality:
> https://trisquel.info/en/forum/linux-libre-416-realtek-radeon-more

Thanks. It seems like that could be worth a try. If he could access the 
Internet on his machine I would have him add your repo to his sources.list, but 
he has no means of accessing the Internet other than WiFi. Is there a way for 
him to install 4.16 offline by downloading the necessary files on someone 
else's machine and copying them over on a USB drive? Building from source might 
be a problem if he's missing dependencies, since he'd have no way of installing 
them, but a .deb file might work.

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