I'd like to point out something that pushed me off of TurboGears a
couple of years ago (and I was reminded of today because I happen to
still be subscribed to a few bugs in Trac).

See:

http://trac.turbogears.org/ticket/291

Notice that I filed this bug *3 years* ago.  Note that *today* it was
suggested that this bug is user-error.  Of course, had I filed the bug
today, this might be true.  At the time I filed this bug, it was, in
fact, certainly an issue with TurboGears (TG was forcing the port to
8080 if it was set to any "False" value (i.e. '', None)).  The code has
changed so much in the last 3 years that this bug was probably
inadvertently fixed, but this wasn't noted in Trac, so any dev
attempting to follow up today (3 years after the fact) was just wasting
his valuable time (not to mention it was mildly irksome to me).

At the end of the day, it seems that the TG developers want bugs entered
into Trac (and understandably so), but that this appears to be the last
place bugs are actually addressed.  It's a waste of time for users to
report bugs in Trac and it's a waste of developer time following up on
bugs that are months or years old.

There's no need to rehash the well-known information that the TG devs
are busy or that they are volunteers.  Everyone ought to know this.  But
as I point out, the current process seems to be counter-productive for
everyone, devs included, so this criticism is meant to point out a
problem in the current process that could help save some of the
developer's precious time if it's addressed.

This is meant to be helpful criticism, so please take it as such.  I'm
hoping to return to TG with the release of 2.0, but frankly this
reminder today gave me pause on that decision. 

Regards,
Cliff


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