On 10/13/06, Stuart Clarke <[EMAIL PROTECTED]> wrote:

I purchased the on-line version last night, from Rough Cuts.  They let
me in to see the book immediately, but emailed me no billing
information, nor login details.  Now I can't get back in to access the
book.  And it's pissing me off.

Anyone else had similar problems?


So far no reports of similar problems,  is it possible that their e-mail went to the wrong address, or got caught by a spam filter?

I know it's no fun, but they do have some options for getting help:
  1. Visit our Help Center for answers to most frequently asked questions.
  2. If the Help Center does not resolve your issue, submit a request for assistance using our online form or via email.
  3. Alternatively, contact us via telephone: 800-775-7330

If you don't get the help you need, send me an e-mail privately (Mark at Compound Thinking dotcom) and I'll see if I can help.

--Mark

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