I've recently moved an application from:

TG 2.3.2
Python 2.6.6
Apache 2.4.4 with the event MPM

to:

TG 2.4.2
Python 3.7.6
Apache 2.4.34 with the prefork MPM

Seemingly at random, people can't log in.  The problem seems unrelated to 
who is trying to log in.  For example, one person could, and then later 
could not.  Unfortunately I always can, making it harder to troubleshoot.

Both versions of the application authenticate against LDAP.  Here's is the 
auth section of app_cfg.py for the new version:

base_config.update_blueprint({
    'auth_backend': 'authmetadata',
    'sa_auth.cookie_secret': "xxxxx",
    'sa_auth.authmetadata': ApplicationAuthMetadata(model.DBSession, 
model.User),
    'sa_auth.post_login_url': '/post_login',
    'sa_auth.post_logout_url': '/post_logout',
    'identity.allow_missing_user': True,
    'sa_auth.form_plugin': None,
    'sa_auth.authenticators': [('myauth', 
ldapauth.LDAPAuthenticatorPlugin())],
    'sa_auth.mdproviders': [('myprovider', ldapauth.LDAPMDProvider())],
})

Here is an except from the Apache logs from a user logging in *only one 
time*.  It seems to be running the code multiple times, with some attempts 
working, and some failing:

[auth] no identity returned from <FastFormPlugin:/login_handler 
xxxxxxxxxxx2016> (None)
[auth] identity returned from <AuthTktCookiePlugin xxxxxxxxxxxx1960>: 
{'timestamp': 1580833320, 'repoze.who.plugins.auth_tkt.userid': 'mcahn', 
'tokens': [''], 'userdata': {}}
[auth] no identity returned from <FastFormPlugin:/login_handler 
xxxxxxxxxxx2016> (None)
[auth] no identity returned from <AuthTktCookiePlugin xxxxxxxxxxxx1960> 
(None)
[auth] no identity returned from <FastFormPlugin:/login_handler 
xxxxxxxxxxx2016> (None)
[auth] no identity returned from <AuthTktCookiePlugin xxxxxxxxxxxx1960> 
(None)
[auth] no identity returned from <FastFormPlugin:/login_handler 
xxxxxxxxxxx2016> (None)
[auth] no identity returned from <AuthTktCookiePlugin xxxxxxxxxxxx1960> 
(None)
[auth] identity returned from <FastFormPlugin:/login_handler 
xxxxxxxxxxx2016>: {'login': 'mcahn', 'password': 'xxxxxxxxx', 'max_age': 
None}
[auth] no identity returned from <AuthTktCookiePlugin xxxxxxxxxxxx1960> 
(None)
[auth] no identity returned from <FastFormPlugin:/login_handler 
xxxxxxxxxxx2016> (None)
[auth] identity returned from <AuthTktCookiePlugin xxxxxxxxxxxx1960>: 
{'timestamp': 1580834310, 'repoze.who.plugins.auth_tkt.userid': 'mcahn', 
'tokens': [''], 'userdata': {}}
[auth] no identity returned from <FastFormPlugin:/login_handler 
xxxxxxxxxxx2016> (None)
[auth] identity returned from <AuthTktCookiePlugin xxxxxxxxxxxx1960>: 
{'timestamp': 1580834310, 'repoze.who.plugins.auth_tkt.userid': 'mcahn', 
'tokens': [''], 'userdata': {}}
[auth] no identity returned from <FastFormPlugin:/login_handler 
xxxxxxxxxxx2016> (None)
[auth] identity returned from <AuthTktCookiePlugin xxxxxxxxxxxx1960>: 
{'timestamp': 1580834310, 'repoze.who.plugins.auth_tkt.userid': 'mcahn', 
'tokens': [''], 'userdata': {}}

Any advice on where how I might troubleshoot this would be much 
appreciated.  I wonder if the change of which Apache MPM I'm using has 
anything to do with this problem.  I also have the (vague) understanding 
that the way I'm doing the authentication is deprecated in TG 2.4.

Thanks in advance,
Matthew Cahn

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