OK, it's been a month. I think we're about due for another Reed Hastings apology. Ah, here we go:
http://blog.netflix.com/2011/10/dvds-will-be-staying-at-netflixcom.html It is clear that for many of our members two websites would make things more > difficult, so we are going to keep Netflix as one place to go for streaming > and DVDs. > > This means no change: one website, one account, one password… in other > words, no Qwikster. > Now, he won't rescind the price hikes, which they could have easily explained better with less of the doublespeak and maybe actually making the announcement after landing a big deal. (If not, then talk about all of the things you have optioned to explain why Netflix is still a good value). But pretty much the entire way Netflix mishandled the price increase (including making a non-apology and tying it to another seemingly customer-hostile move) will be discussed in business schools. -- TV or Not TV .... The Smartest (TV) People! You received this message because you are subscribed to the Google Groups "TV or Not TV" group. To post to this group, send email to tvornottv@googlegroups.com To unsubscribe from this group, send email to tvornottv-unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/tvornottv?hl=en
