Netflix' biggest mistake was making their business model more important than their customers. The market is shifting from discs to streaming, and they need to position themselves accordingly, but they have to do it in a way that doesn't leave customers shaking their heads or, worse, cancelling. Netflix could have found a way to sell the price increase, or they could have found a way to convince their subscribers that splitting discs and streaming would improve their viewing experience, but the way they did both at once felt like they were just passing their panic along.
If you want to watch "Saving Grace", maybe you'd like to see it streaming, maybe you'll settle for watching it on DVD if a stream's not available, or maybe the DVD is your medium of choice. Netflix was the obvious source in any of those cases. If they want to give up that position so they can cut be just another stream provider, that's their privilege, but people who want to see "Saving Grace" will find it somewhere. -- TV or Not TV .... The Smartest (TV) People! You received this message because you are subscribed to the Google Groups "TV or Not TV" group. To post to this group, send email to tvornottv@googlegroups.com To unsubscribe from this group, send email to tvornottv-unsubscr...@googlegroups.com For more options, visit this group at http://groups.google.com/group/tvornottv?hl=en
