"abuse support" - ha ha.

just imagine -

Q: What do you do?
A: I support abuses at twitter.

I am sorry this is slightly off topic but I could not resist

Cheers

On Wed, Jul 8, 2009 at 6:35 AM, Doug Williams<d...@twitter.com> wrote:
> The replies and DMs sent to @spam are manually reviewed by our abuse support
> staff at the moment.
>
> Thanks,
> Doug
>
>
>
> On Tue, Jul 7, 2009 at 5:58 PM, Zac Bowling <zbowl...@gmail.com> wrote:
>>
>> Is the @spam account monitored by a bot or a human?
>>
>> Zac Bowling
>>
>>
>>
>>
>> On Tue, Jul 7, 2009 at 5:34 PM, Jeffrey
>> Greenberg<jeffreygreenb...@gmail.com> wrote:
>> >
>> > Alex, so you're saying that we ought to auto-report spamming that we
>> > detect.
>> >
>> > And I guess we have to formulate some spam detection strategies of our
>> > own...
>> >
>> > And obviously you're dealing with spam of different kinds already:
>> > @spamming, follower spamming to name two of em... but can you speak to
>> > this particular one which screws up search results?  Does Twitter do
>> > spam detection on tweets?  I guess you should be somewhat secretive on
>> > the approach so that spammers cannot workaround it easily, but can we
>> > expect more aggressive filtering from Twitter itself or is this really
>> > a full-blown app responsibility?
>> >
>> > Thanks.
>> > jeffrey
>> >
>> > On Jul 7, 3:59 pm, Alex Payne <a...@twitter.com> wrote:
>> >> Anyone can send a Direct Message to @spam with the username of a
>> >> potential
>> >> spammer. We factor those reports into our automated spam detection
>> >> tools.
>> >> We're well aware of the issue, and we appreciate the help.
>> >>
>> >> On Tue, Jul 7, 2009 at 15:41, Jeffrey Greenberg
>> >> <jeffreygreenb...@gmail.com>wrote:
>> >>
>> >>
>> >>
>> >>
>> >>
>> >>
>> >>
>> >> > So i'm seeing a ton of tweet spam that appends the trending topics to
>> >> > the tweet.  For example, "Hey here is myhttp://spam/1234Michael
>> >> > Jackson MJ iran"
>> >>
>> >> > They get picked up by searches ( for instance see the search "stock
>> >> > market" athttp://www.tweettronics.com )
>> >>
>> >> > What is Twitter doing or planning on doing to deal with this?  It has
>> >> > been noted elsewhere that any tweet with 3 or more trending topics is
>> >> > likely to be spam... Will Twiitter institute an automated spam
>> >> > rejection through the API let alone through it's other interfaces?
>> >>
>> >> > I suppose we've entered the era of dealing with Twitter spam with all
>> >> > our apps... ugh
>> >>
>> >> > Please advise
>> >>
>> >> > jeffrey greenberg
>> >> >http://www.jeffrey-greenberg.com
>> >> >http://www.tweettronics.com
>> >>
>> >> --
>> >> Alex Payne - Platform Lead, Twitter, Inc.http://twitter.com/al3x
>
>

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